McDonald's

3.5
425 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
401 Murray Rd Us2, Norway, MI
49870, United States

Hours

Reviews

3.5
425 reviews
5 stars
141
4 stars
108
3 stars
71
2 stars
45
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report slow service and rude interactions.

Food Consistency

Food quality varies significantly; while some customers receive hot and fresh meals, others report cold or poorly prepared items.

Cleanliness Issues

Several reviews mention cleanliness problems, particularly in the bathrooms, affecting overall customer satisfaction.

Pricing Concerns

Many customers express dissatisfaction with rising prices, feeling that the value for money has decreased.

Staff Training

There are indications that staff training is lacking, leading to mistakes in orders and poor customer service experiences.
  • NN
    Nathan
    Nov 7, 2025
    2.0
    Came to order with my child and had to hear a worker in the dining room tell someone who sounded to be his SO that she should spend a night in jail...not exactly a welcoming environment
  • DN
    Dana Nezworski
    Sep 20, 2025
    2.0
    They need to take a little bit more time making the sandwiches, sorry presentation is key. Not mess
  • WE
    Warren Eichner
    Aug 30, 2025
    1.0
    Been here several times in the past week in the morning the manager is late opening several times and is not ready to serve things 45 minutes after opening had iced tea this morning it came to me watered down to a point that it even tasted like water. When questioned the manager said quote,, its because its in the middle of brewing and I don't feel like explaining it to you,,, unquote the ownership of this mcdonalds really needs to fire such a rude child....
  • JD
    Jeff Davidson
    Aug 7, 2025
    5.0
    We went to get the kids some frozen slushies. We fond they had a michigan, slushy ( it's blue on top to represent superior lake and sprite lemonade at the bottom two represent folk sand.) Real good idea for the kids. They enjoy them. They want us to drive back on the weekends to get them more. It's not happening. Service was great and friendly.
  • YM
    yo momma
    Aug 2, 2025
    1.0
    sandwich was completely flat and cold. fries were hot, yet completely unsalted. customer service was definitely questionable. last time i went i wasn’t even acknowledged, this time the worker seemed very out of it and confused about the fact i had a code for the mobile app. won’t be coming back

Frequently Asked Questions About McDonald's

What are the regular dine-in operating hours for McDonald's at 401 Murray Rd, Norway, MI?

McDonald's is open for dine-in from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.