Wendy's

3.5
760 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1756 N. Getty Road, Muskegon, MI
49445, United States

Hours

Reviews

3.5
760 reviews
5 stars
263
4 stars
183
3 stars
125
2 stars
62
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of professionalism.

Food Quality

Food quality was inconsistent, with complaints about cold, stale, or improperly prepared items.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty floors and unclean food prep areas.

Order Accuracy

Frequent issues with incorrect or incomplete orders were noted, leading to customer frustration.

Service Speed

Customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
  • AW
    alyssa williams
    Nov 6, 2025
    1.0
    Worst food I’ve ever had. This place has really gone downhill since I was a kid
  • CB
    Chelsey Benderman
    Oct 10, 2025
    1.0
    Argued with me that they gave me my food because they forgot two things and were embarrassed the second time around.
  • JR
    Jake Ritsema
    Oct 9, 2025
    5.0
    Hi Dave, I hope all is well. I ate your food. Yum.
  • BB
    Bryan C (Bc)
    Oct 5, 2025
    1.0
    Lousy, like all Muskegon Wendy’s, the employees and food are the worst, I’m done with all locations in Muskegon,, pathetic, I’m going elsewhere
  • SS
    Samantha Savage
    Oct 2, 2025
    3.0
    Food was hot but the carpet is so nasty my shoes were sticking to it 🤢

Frequently Asked Questions About Wendy's

Is Holton Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.