Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, rude staff, and issues with order accuracy.
Food Quality
Many reviews mentioned cold, poorly prepared, or incorrect food items, leading to dissatisfaction.
Cleanliness
Some customers noted cleanliness issues, including dirty trays and unsanitary conditions.
Customer Experience
Overall, the customer experience was marred by long wait times and unprofessional behavior from staff.
JW
Justin Wiseman
Jan 2, 2026
1.0
5 people in total walked by me at the register when I brought our oder up because basic reading skills weren't applied. No drink cups, nor the cheeseburger. Fries were cold like they were refrigerated. Manager said someone was going to get yelled at. Yet, the next couple that ordered was missing part of their big Mac. Apparently not only are you ignored here, but reading isn't a requirement. Allowing them to have phones on them seems like a cognitive distraction. Won't be going back.
LH
Leah Hughey
Dec 27, 2025
3.0
The people who are waiting on you can't count and have no manners.
HH
HaiLeigh Hill
Dec 20, 2025
1.0
I’m not usually one to get upset like this, but all I ordered was a McChicken and some fries. Does the photo LOOK like a McChicken? I waited about 5 minutes just at the speaker, they acted like I was inconveniencing them (It was only 10pm). They told me they were making new chicken for my McChicken and then when I got home I see this. My fries tasted like cardboard and were really old as well.
KS
Kegan Strait
Dec 7, 2025
4.0
Order a quarter pounder meal, good burger good service, a nice little McDonalds
CH
Chris Hardy
Dec 6, 2025
1.0
Don't go here!!!
Frappe was warm. Yes. Mush! Horrible!
Reeeeeally slow service. 23 minutes to get my order
Not at all friendly service
Will Not Ever go here again
What are the operating hours for dine-in at McDonald's Muskegon location?
The dine-in hours are from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
When is the drive-thru open at this McDonald's?
The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
What are the delivery hours for McDonald's in Muskegon?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 10:30 PM, and on Friday and Saturday from 5:00 AM to 11:30 PM.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru service available.
What payment methods are accepted at McDonald's on E Apple Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food online for delivery or pickup?
Yes, you can order online for delivery or curbside pickup through their delivery website or the McDonald's app available on iOS and Android.
Where is this McDonald's located?
This McDonald's is located at 3586 E Apple Ave, Muskegon, MI 49442, United States.
What are some nearby places of interest around the McDonald's on E Apple Ave?
Nearby places include U-Haul Truck Sales for automotive needs, bp America gas station for fuel and convenience items, and the Bitstop Bitcoin ATM for crypto transactions.
Are there any recreational or outdoor activities near this McDonald's?
Yes, you can visit nearby golf courses like Excalibur Golf Club and Eagle Island Golf Course for leisure and exercise before or after your visit.
What amenities can I find near this McDonald's for automotive services?
Close to this McDonald's are U-Haul Moving & Storage, Apple Mill Motors car dealership, and Joe's Service Station for automotive repair and oil changes.