McDonald's

Reviews

• BS

  Brandon L Smith

  1 day ago
  3.0
  Workers here are miserable and full of attitude. Felt like I was inconveniencing them
• BH

  Britney Hill

  Nov 16, 2025
  2.0
  Food and drinks are constantly not filled up, very disappointed
• WS

  Will Schlagheck

  Oct 27, 2025
  1.0
  Never like when you cannot fill your own drink. Super slow service inside.
• RN

  Roze NightFall

  Oct 22, 2025
  2.0
  Got the 2 cheeseburgers with no onions and extra pickles and what did I get 2 regular cheeseburgers. And y'all weren't even busy. I work at a different McDonald's and will not go to this one again. Every time I come here my food is made wrong. The workers put the stickers on and not look at what it's supposed to be.
• AM

  Amber Mellifont

  Oct 8, 2025
  1.0
  On 8/28/25 my husband and i ordered food via the app. Went to the drive thru to pick up and said they didnt recieve the order but we got the email confirmation and order number. The lady at the window said checked the front for indoor pickup and nothing they then confirmed it went to the correct location and it did. The black manager named julie then insisted on getting on the intercom and telling my husband they cant do anything and to get out of her line. My husband didnt raise his voice but did say they needed to fix the shitty app then. As he drove past the manager julie insisted on giving him the middle finger. When i went in for the number to file a complaint she wanted to yell at me and threaten to assault me. Julie provided the cops (she called for no reason) with the store number yet they are not allowed to give the contact number out for complaints. I talked to the supervisor that has not contacted me back. I filed another complaint for the leadership board and still no contact back. Julie still works there. Mcdonalds clearly doesnt care for their customers and thinks its ok for their employees to threaten their customers. I have never known a business not to have a zero tolerance policy for things. This clearly should be one of those instances. No wonder why customers come over the counter at the employees mcdonalds hires. The morning staff does not have good reviews and clearly the not my problem is the typical way Julie handles situations. Today is not 10/8/25 and still no response. If i could give negative stars i would. All the mcdonalds in the muskegon area are the same way... The reply to this review from mcdonalds is a joke. If they cared they would have called me the same week. Yet i had to reach out on 2 seperate occasions regarding the matter and nothing.

Frequently Asked Questions About McDonald's