Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,771 reviews
5 stars
455
4 stars
321
3 stars
345
2 stars
199
1 star
451
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
The food quality was inconsistent, with complaints about cold items, incorrect orders, and excessive salt.
Staff Behavior
Several reviews highlighted unprofessional behavior from staff, including inappropriate language and lack of attentiveness.
Management Issues
There were multiple mentions of poor management, including staff being unhelpful and a lack of organization during busy times.
Positive Experiences
Despite the negative feedback, some customers noted positive interactions with specific staff members and satisfactory food experiences.
- SVStetson Vincent4 days ago1.0Ordered a Fish-Fil-A with no sauce and they still put sauce on it, when I went back they had me repay for the new one to be right.
- LLLea6 days ago1.0They messed up my order then act like I'm lying and then hung up on the phone with me, very unprofessional and rude!
- SCSean CNov 11, 20251.0I visited this location last night, and the lady who handed me my order was extremely rude. She was on the phone with who I assume was a friend while handing me my order and didn't say a word to me. She had forgotten the hot fudge Sunday for my son, and when I tried asking about it she slammed the window in my face!
- LLLindsay LaFranceNov 6, 20255.0My app never works it's really aggravating and when it does the frappe machines are down lol I love this place tho and everyone is always nice
- JHJordan W. HillOct 24, 20251.0We ordered food through the app. Took longer than expected. When the order got here it had a Coke instead of a sprite, no straws, and no fries and the order is posted directly on the bag. We drove up there gave our order back asked them to remake it. Meanwhile multiple staff members dropped the F Bomb in front of children. After about a half hour went by I went up and asked for a refund after I found out they haven’t even started remaking our food. Prly one of the worst McDonald’s experiences I’ve ever had. Extremely unprofessional employees who just made things worse. I will be avoiding that particular location for years to come Anna the manager was very nice to us and wasn’t the one dropping F bombs in front of children. Nor was she present when the other two girls behind the counter were doing so
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 1779 E Sherman Blvd, Muskegon?
McDonald's at 1779 E Sherman Blvd, Muskegon is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru service is available from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
When can I order delivery from McDonald's Muskegon?
Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's 1779 E Sherman Blvd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru service available.
Where can I download the McDonald's mobile app to place orders?
You can download the McDonald's app from the Apple App Store at https://apps.apple.com/us/app/mcdonalds/id922103212 or from the Google Play Store at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
Which nearby restaurants can I visit along with McDonald's at 1779 E Sherman Blvd?
Nearby restaurants include Arby's for sandwiches and burgers, Fazoli's for Italian cuisine, Applebee's Grill + Bar for American food, Wendy's for fast food burgers, Subway for sandwiches, Panera Bread for coffee and bakery items, Taco Bell for Mexican food, and Red Wok Chinese Buffet for Chinese and sushi options.
What nearby services can help me with shipping or mobile needs near McDonald's Muskegon?
Nearby services include UPS Alliance Shipping Partner for courier and delivery needs, Cricket Wireless and T-Mobile for mobile phones and telecommunications.
Are there any lodging options near McDonald's at 1779 E Sherman Blvd for travelers?
Yes, Country Inn & Suites by Radisson, Muskegon, MI, and Country Inn and Suites by Radisson provide hotel and motel accommodations nearby.