Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,169 reviews
5 stars
588
4 stars
402
3 stars
428
2 stars
201
1 star
550
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and quality of their meals.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt staff.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, particularly during morning shifts.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.
- CMChelsea McCoy2 days ago2.0Generally I have had good experiences at this location but tonight we did a delivery order. Everything is much more expensive when you do delivery vs pickup. I was super disappointed that some of the items in our order were missing. The bag was sealed and the driver said it was all that was given. These things happen but it is impossible to let somebody know this happened. Their phone number isn’t working. There is no way to complain on the app. Very frustrating to lose $6 and not have anyway to contact the store.
- KTKearney, E. T.Nov 17, 20254.0It’s a nice McDonalds. You have to place orders on a kiosk but besides that it’s a remodelled place and has normal people - hs kids and stuff frequent it. The drive through is a bit crowded in its design, thus I would avoid it and use the interior kiosk.
- ICIan CoffinNov 14, 20253.0Employees were kind and efficient, but, they told me to pull up and wait for a fresh burger to come off the grill then when I got my food it was ice cold.
- KDkris duttlingerOct 28, 20251.0Terrible!! I can’t imagine how the dude taking orders could be more Rude…I pulled up and he said “gimme a minute “ I asked him to repeat that and he said “I said I need a minute “. Ten minutes later I gave him my online code and his response was “come up” I sat there for ten more minutes, watched the girl drop my drink then said oops as she handed it to me. No napkins, no receipt.. I didn’t look for a straw because it would have just made them mad. Everyone was just walking around, doing nothing
- JMJan MarieOct 28, 20253.0There's no menu and the food wasn't what I ordered. It's not worth spending my money on and I don't plan to go back.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 1491 Apple Avenue, Muskegon?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
What are the drive-through hours for this McDonald's location?
The drive-through is available from 5:00 AM to midnight Monday through Wednesday, and Sunday. On Thursday through Saturday, it is open from 5:00 AM to 1:00 AM.
Can I order delivery from McDonald's at 1491 Apple Avenue?
Yes, delivery is available daily. Hours vary slightly, typically starting at 5:00 AM with closing between midnight and 1:00 AM.
How can I order McDonald's food using a mobile app?
You can order through the McDonald's App available on iOS and Android, or use their online ordering links.
What payment options does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
What pickup and delivery services are offered?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery for convenience and safety.
What are some nearby places where I can shop or run errands before or after visiting McDonald's?
Nearby places include Family Dollar for discount shopping and groceries, The Locker thrift store, and Kmart department store for various retail needs.
Are there other fast food options near this McDonald's?
Yes, nearby fast food restaurants include Burger King, Taco Bell, KFC, and Pizza Hut, giving you several dining choices in the area.
What nearby services can help with transportation or errands around McDonald's?
Close by are the Michigan Secretary of State's Office for DMV services, Shell gas station for fuel and convenience, and Boost Mobile stores for telecommunications needs.