McDonald's

3.4
1703 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5600 E Pickard St, Mount Pleasant, MI
48858, United States

Hours

Reviews

3.4
1,703 reviews
5 stars
552
4 stars
366
3 stars
331
2 stars
160
1 star
294

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and order inaccuracies, leading to frustration.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty floors and unclean bathrooms, contributing to a negative dining experience.

Staff Attitude

While some customers praised the friendliness of the staff, many others reported rude behavior and poor customer service.

Food Quality

The quality of food was inconsistent, with complaints about cold, overcooked, or incorrect orders, alongside some positive remarks about specific items.

Kiosk Issues

Several customers expressed dissatisfaction with the reliance on kiosks for ordering, feeling it detracted from the traditional service experience.
  • JB
    Jeff Buckland
    Nov 13, 2025
    5.0
    Basically if you've seen one McD you've seen them all. This particular one I rarely visit (no offense intended) I usually visit the ones up the road lil bit. However this particular store literally off M127 Mt Pleasant Michigan bridge get off on route M20
  • CM
    Christina Martinez
    Nov 12, 2025
    4.0
    This is my go to location near my home. Having a child with leukemia we frequent my Michigan for labs early so when we do we grab our occasional breakfast or sometimes a meal around our busy exhausting schedule traveling to Grand rapids very often for chemotherapy. My favorites are not having to cook and clean up when I am beyond tired or need a quick meal to occasionally treat ourselves. Love the the deals in the app and that I can pick up curbside. They had a huge like but I went really fast.
  • KL
    K L
    Nov 6, 2025
    4.0
    This McDonald’s is a hit or miss on freshness. I’d like to thank you workers this morning for my fresh soft biscuit!! I didn’t have to eat my egg surrounded by a tater chip! That’s how u cook a biscuit! Thanks
  • JK
    Jacob Kingsley
    Nov 5, 2025
    1.0
    Mess up my coffee EVERY SINGLE TIME. If they can’t even make a coffee, I can’t image the food. The McDonalds in Midland on S Saginaw Rd gets my coffee right almost every time.
  • GG
    Gary
    Oct 19, 2025
    2.0
    This McDonald’s is the worst McDonald’s. I think I’ve ever been in no menu board, no napkins, have no drink dispenser, no ketchup out and once again, literally, no menu board. More mcdould’s being forced to use a kiosk what a failure of upper management original McDonald’s founders must be rolling in their graves 🤷‍♂️ Will say, though the workers were nice but I won’t be back I got a family I need to go somewhere where I can see what I’m buying and the prices prices ain’t listed. You should be shut down by the state. my opinion. McDounld’s becoming a non-friendly family and kids atmosphere for taking out all games and play areas in most McDonald’s.

Frequently Asked Questions About McDonald's

What are McDonald's regular dining hours at 5600 E Pickard St, Mount Pleasant, MI?

McDonald's in Mount Pleasant is open for regular dining from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:00 AM to 1:00 AM on Friday and Saturday.

What are the drive-through hours at this McDonald's location?

The drive-through is open daily from 4:00 AM to 1:00 AM at the Mount Pleasant McDonald's.