Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unprofessional behavior from management and staff, leading to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a need for improved accuracy in order fulfillment.
Food Quality
While some customers enjoyed the food, there were numerous reports of cold or poorly prepared items, suggesting inconsistency in food quality.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and pest issues, which detracted from the overall experience.
Customer Experience
Mixed feedback on customer interactions, with some praising friendly staff while others highlighted negative encounters, particularly during busy times.
JD
Ja de
Nov 8, 2025
1.0
Waited an hour for food. At a McDonald’s. Seriously? Also I thought I heard the manager like yelling at employees, let’s not do that.
SS
Sean Smith
Nov 4, 2025
1.0
This has to be the worst McDonald's to ever exist. Every time I visit this restaurant, I think what will go wrong this time. This place never ceases to amaze me. Every order will either be wrong, or take 45 minutes to an hour, or both. The quality is usually subpar, old, cold... I understand it's McDonald's but this is low down even for them. Because of the fact that every order takes nearly an hour, I only place mobile orders in advance and take my time getting there. Although, to my surprise, the order is still not ready. If its even remotely busy, just give up. You are never getting your order. Before you know it, a large crowd will build up at the order pickup counter and at most 1 order comes out every 15 minutes. This place should be condemned. I just got done waiting 50 minutes for a big Mac. This was the last straw. This is not only the worst McDonald's, but the worst ran establishment in all of human history. This place is beyond saving.
DM
Dawna Miller
Oct 31, 2025
1.0
Ordered online for pickup and they informed me that they couldn’t give me the Dr Pepper I ordered because something was going on with their carbonation, but I was still charged for it. And they didn’t give me my full order, I was missing items.
CP
Crystal Parker
Oct 18, 2025
1.0
We stopped in today and the cashier (sidel) was so pleasant he has great customer service, we had to transfer money and he politely waited and said he was going to take the next order. The manager (marla, howeveryou spell it) was so unprofessional and shouldn't be in management what so ever I have been in customer service for 20+ years as wells as management i will be contacting corporate about her she was so rude not only did she snatch the card out my mans hand she then shut the window and started yelling at the kid mind you he was doing exactly what he should have been and was so kind and polite. We even tried telling her we were held up because of us having to make that transfer, not his fault which is one of the things she yelled at him for...the food was great the service was great EXCEPT from management thats so sad and I feel so sorry for the Employees. I really hope higher management steps in and puts a stop to this as these are young college/school kids as a parent of a teenager if I ever heard someone talk to or treat my child in that manner I wouldn't contain myself....so mara/Marla whatever ur name is older woman you should be very ashamed of yourself and know i have never seen such unprofessional unpleasant behavior.
AD
Angael Dyck
Oct 17, 2025
1.0
Worst McDonald’s in all of mount pleasant take the extra few minutes and drive down to the Pickard locations… A side of tarter is $.50 each for one tiny dot lol and when we told them this is a joke they got mad and said the GM came in and told them that’s all they were allowed to do. I’m sure they’ve got bigger problems than sides of tarter he is addressing. Like this location having the worst food, the worst drive thru that forgets whole sandwiches, half filled fries and the list goes on down to hair in the food. Why I keep coming back I guess I’ve got hope for them pshhh not anymore. You go to a drive thru so you don’t have to go in at this location forget that you’ll end up going in. This place is wild! I get it it’s fast food but this location is just a waste of money and time.
What are the operating hours for McDonald's in Mount Pleasant, MI?
McDonald's in Mount Pleasant, MI is open 24 hours every day of the week, from Monday through Sunday.
Does this McDonald's location offer delivery services?
Yes, this McDonald's provides delivery services 24/7, including curbside pickup, same-day delivery, and no-contact delivery.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's location on 1804 S Mission St has a drive-thru that is open 24 hours every day.
How can I order McDonald's food online or via an app?
You can order McDonald's food online via their delivery URL or through the McDonald's App available on both Apple and Android devices.
What payment options are accepted at McDonald's Mount Pleasant?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services and amenities does this McDonald's provide?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What is the price range of McDonald's menu items at this location?
The price range at McDonald's Mount Pleasant location is categorized as low (ONE).
Which nearby restaurants can I visit along with McDonald's?
Near McDonald's, you can visit Chipotle Mexican Grill for Mexican cuisine, Buffalo Wild Wings for American food and wings, Tim Hortons for coffee and Canadian fast food, and Firehouse Subs for sandwiches.
Are there any coffee shops near McDonald's in Mount Pleasant?
Yes, nearby coffee shops include Creation Coffee, Smoothie King, and Starbucks where you can enjoy coffee, smoothies, and snacks before or after your McDonald's visit.
What nearby places can help with vehicle needs near McDonald's?
The Tire Factory near McDonald's offers tire sales and automotive repair, which is convenient if you're visiting McDonald's and need vehicle services.