McDonald's

3.5
1401 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1804 S Mission St, Mount Pleasant, MI
48858, United States

Hours

Reviews

3.5
1,401 reviews
5 stars
479
4 stars
330
3 stars
231
2 stars
104
1 star
257

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely long wait times for their orders, often exceeding 30 minutes, leading to frustration.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints regarding order mistakes.

Staff Behavior

Feedback indicated a mix of positive and negative experiences with staff, with some customers praising friendly service while others reported rudeness and unprofessional behavior from management.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items, as well as issues with cleanliness in the dining area.
  • EX
    Elijah Xavier
    5 days ago
    2.0
    They were nice but I'm not sure what the point of ordering ahead with the app is if I'm still gonna have to wait for 10 minutes when I get there. Wasn't even a large order. The fries were acceptable though, not fresh but freshish.
  • DW
    Daniel Welch
    Dec 31, 2025
    1.0
    Consistently missing food. I cannot ever EVER get food here from door dash because the missing food is always just gone, and im just out the money. I can't walk from the college to pick up an order after like 9pm because they close the lobby, but they wont let you know when you order on the app. Ive had an issue with almost every single employee I've come across here, including one who just firmly held a door in place on me when i tried to come inside (before 9 pm or whatever time they lock up mind you) basically because it was close to closing time. Also, when i do tell them in the drive through about my missing chicken filet they always try to tell me im insane and then the manager has to come along and correct the little miscreant every single time. This has happened 3 times. Just teach them about the TWO kinds of filets you sell please. Have a look at the most recent, pitiful sandwich they destroyed with sauce, failed to add a filet, and pawned off on me.
  • KK
    Kitty
    Dec 14, 2025
    1.0
    I have no idea who was making the cheeseburgers today, but all I know is that someone needs to train them better. The cheeseburgers in my meal were was 99% ketchup & 1% everything else, including a very burnt patty. It was gross, and I’m disappointed.
  • MH
    Matt Hebert
    Dec 7, 2025
    1.0
    Took forever, wouldn’t let me order multiple pickup orders for the same car.
  • MB
    mikayla benincasa
    Dec 3, 2025
    1.0
    Waited in line for nearly half an hour at a FAST food place waiting for my food!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Mount Pleasant, MI?

McDonald's in Mount Pleasant, MI is open 24 hours every day of the week, from Monday through Sunday.

Does this McDonald's location offer delivery services?

Yes, this McDonald's provides delivery services 24/7, including curbside pickup, same-day delivery, and no-contact delivery.