Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor management.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about fries and burgers being unsatisfactory.
Wait Times
Long wait times in the drive-thru and for food orders were commonly noted, leading to frustration among customers.
Cleanliness
The cleanliness of the restaurant and restrooms received mixed reviews, with some customers finding them acceptable while others reported unsanitary conditions.
AM
Alexa Matheny
4 days ago
1.0
Super disorganized and no politeness in the workers. They have no sense of urgency even when the front and lines are packed.
RB
Rayshell Binyon
Nov 5, 2025
1.0
They are not using the code for the app in the Drive-Thru and telling you that they are even though you can see on the app that they didn't put it in
BB
Brendon B
Nov 2, 2025
5.0
Best big Mac burger I've had in a long time
MN
Malik Nisar
Oct 13, 2025
1.0
Worst experience I’ve had in mount pleasant save the time and go to literally any other fast food in town. Garbage and waste of a 20 min drive. Put in a mobile order at 10:10. Drive 20 minutes to find out I can’t get my food. What’s the point in the app if you don’t start making it until I get there? Then I have to wait for a refund to top it off. EVERYONE drive the extra 10 mins for mission mcdonalds !!!!!
JB
Jeff Buckland
Oct 8, 2025
5.0
Well I thought 🤔 what an odd place to have a golden arches smidgen out of the mount pleasant city limits off M20 all the previous restaurants in mount pleasant just passed to get here but apparently I'm wrong because I've never seen a busier McD ever indoors and drive thru cluttered with folks
What are the regular opening hours for McDonald's at 1963 E Remus Rd, Mount Pleasant?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the McDonald's drive-thru available?
The drive-thru operates every day from 4:00 AM to midnight.
What delivery services does this McDonald's location offer?
This McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
How can I order food from this McDonald's online?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple App Store and Google Play.
What payment options are accepted at this McDonald's?
Payments accepted include American Express, Apple Pay, Android Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru service.
Are there any convenience stores near McDonald's for quick shopping needs?
Yes, the Next Door Store, a convenience store, is nearby for quick shopping needs.
Which local banks are close to this McDonald's?
Mercantile Bank of Michigan and Isabella Community Credit Union are nearby financial institutions.
Are there any restaurants or cafes near McDonald's worth visiting?
Nearby dining options include Dozer's Deli and Creamery and Outskirts Cafe, great for exploring different food choices.
What entertainment or relaxation spots are close to McDonald's?
You can check out Mountain Town Brewing Co., Summit Smokehouse & Tap Room for breweries and bars, or the Revolve Pilates MP for fitness activities nearby.