McDonald's

3.5
1301 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1963 E Remus Rd, Mount Pleasant, MI
48858, United States

Hours

Reviews

3.5
1,301 reviews
5 stars
444
4 stars
268
3 stars
267
2 stars
129
1 star
193

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor management.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about fries and burgers being unsatisfactory.

Wait Times

Long wait times in the drive-thru and for food orders were commonly noted, leading to frustration among customers.

Cleanliness

The cleanliness of the restaurant and restrooms received mixed reviews, with some customers finding them acceptable while others reported unsanitary conditions.
  • AM
    Alexa Matheny
    4 days ago
    1.0
    Super disorganized and no politeness in the workers. They have no sense of urgency even when the front and lines are packed.
  • RB
    Rayshell Binyon
    Nov 5, 2025
    1.0
    They are not using the code for the app in the Drive-Thru and telling you that they are even though you can see on the app that they didn't put it in
  • BB
    Brendon B
    Nov 2, 2025
    5.0
    Best big Mac burger I've had in a long time
  • MN
    Malik Nisar
    Oct 13, 2025
    1.0
    Worst experience I’ve had in mount pleasant save the time and go to literally any other fast food in town. Garbage and waste of a 20 min drive. Put in a mobile order at 10:10. Drive 20 minutes to find out I can’t get my food. What’s the point in the app if you don’t start making it until I get there? Then I have to wait for a refund to top it off. EVERYONE drive the extra 10 mins for mission mcdonalds !!!!!
  • JB
    Jeff Buckland
    Oct 8, 2025
    5.0
    Well I thought 🤔 what an odd place to have a golden arches smidgen out of the mount pleasant city limits off M20 all the previous restaurants in mount pleasant just passed to get here but apparently I'm wrong because I've never seen a busier McD ever indoors and drive thru cluttered with folks

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1963 E Remus Rd, Mount Pleasant?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the McDonald's drive-thru available?

The drive-thru operates every day from 4:00 AM to midnight.