McDonald's

3.1
1568 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
503 Morenci Ave, Mio, MI
48647, United States

Hours

Reviews

3.1
1,568 reviews
5 stars
439
4 stars
296
3 stars
259
2 stars
163
1 star
411

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times for food, often exceeding 30 minutes, with many experiencing incorrect orders and poor customer service from staff.

Food Quality

Many reviews highlighted cold, poorly prepared food, with complaints about incorrect orders and items missing from orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of rude behavior from management and employees.

Mixed Experiences

While some customers had positive experiences with friendly service and good food, these were overshadowed by the majority of negative reviews.
  • SO
    Steve Ogden
    Nov 13, 2025
    1.0
    Every single time you come to this restaurant you have to pull into a reserved spot even when it’s empty. This place sucks
  • JM
    Jeff Moroni
    Nov 10, 2025
    1.0
    Always have to wait for food even when there is no one else in line. After waiting the food still isn't good, either burnt or tastes old. Better off going to Rose City
  • DJ
    Dawn Johnston
    Nov 5, 2025
    1.0
    I stopped to grab breakfast before going back to work. I waited AT LEAST 15 TO 20 MINUTES and ended up leaving (with NO food!) due to I had to be back to work. I am so angry about this. This is the second time I have had wait for a long time period in one week.! Waste of time n money!!!
  • KY
    Kyle Yoder
    Nov 1, 2025
    1.0
    Whoever runs this location needs to get involved with ensuring employees are properly trained! Somehow McDonald's all around the country effectively setup teams to deliver fast service. And yet, this location struggles year after year. I've been waiting a half hour now for a small drive-thru order. The girl that brought the order was very apologetic and did a good job. I'm not blaming them. This is a leadership issue.
  • JT
    John Tebedo
    Oct 29, 2025
    2.0
    The whole thing was a mess. The wait for food was way too long and the food was cold by the time it came out. The worst was the snotty manager. She told someone that had food brought out to him three times only for it to be still wrong that he was rude and could leave, if he didn't like the wait and all. I tried telling her she was wrong and I would be way more poed with them not getting it right the first time. She told me I could join him leaving, if I didn't like it. I talked to a higher up manager only to get nothing resolved. She should not be in a position talking to any customer like that.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 503 Morenci Ave, Mio, MI?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 5:00 AM to 11:00 PM on Sunday.

When is the delivery service available at this McDonald's location?

Delivery is available daily from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.