McDonald's

3.6
1961 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4925 Eastman Road, Midland, MI
48640, United States

Hours

Reviews

3.6
1,961 reviews
5 stars
719
4 stars
457
3 stars
351
2 stars
153
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

There were numerous complaints about food quality, including incorrect orders and cold or raw items.

Cleanliness

While some customers noted cleanliness, others reported dirty bathrooms and unsanitary conditions.

Customer Experience

Mixed reviews on customer experience, with some praising friendly staff while others highlighted rude interactions.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices and perceived declining value for money.
  • TT
    toxic
    3 days ago
    1.0
    Laughably bad service. Every single time i have gone to this mcdonalds, i have had an issue. WITHOUT FAIL. this store employees incompetent workers who cannot be bothered to actually try. 3 times in a row now i have gotten drinks that were 90% soda water. and the drivethru is always so backed up its not even worth going back. Awful establishment. do NOT go here
  • TS
    Tanveer Siddiqui
    Oct 13, 2025
    5.0
    This McDonald's speciality is quick serving n late serving. Even at the late night if u have cravings of French fries they'll serve u hot... by the way this McDonald's ice-cream never disappoint me saying out of order. I think u'll see this in v few places n i love McDonald's caramel coffee.
  • MH
    Matt Hansen
    Sep 25, 2025
    5.0
    Hot, fresh Big Mac & Fries, even at 3:45 pm on a Thurs! They even have milkshakes, which seems to be rare, these days. Very pleasant and cheerful people taking orders and serving food. A very nice McDonald's!
  • KG
    Kim G
    Sep 14, 2025
    1.0
    After waiting almost 15 min. For a mobile order I was served a raw quarter pounder. (Photo) submitted Amongst the stock photos they fill the site with to make you think that’s what you’re getting. I Didn’t notice it was raw until I was a couple bites in and thought the meat seemed chewy. I’m disgusted right now and praying I don’t get sick.
  • TA
    Tiffany Arcond
    Sep 6, 2025
    5.0
    Fast food at it's greatest best mc donalds so far hands down fast service, great food, great customer service no complaints when we asked for more thank y'all

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4925 Eastman Road, Midland, MI?

McDonald's is open daily from 5:00 AM to 11:00 PM, with delivery and drive-thru services available until 1:00 AM.

Does McDonald's offer delivery and curbside pickup services?

Yes, McDonald's provides delivery, same day delivery, no contact delivery, and curbside pickup services.