Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, including undercooked items and missing components.
Cleanliness
The cleanliness of the restaurant, especially the play area and restrooms, was often criticized, with reports of dirt and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers noted friendly staff and good food on occasion, indicating potential for improvement.
EX
Elijah Xavier
Dec 15, 2025
1.0
I pick up doordash from here a lot and they consistently lie on the app and say the order is ready only for you to come inside and stand there for 10 minutes waiting for it. I wouldnt even mind the wait as much if they didn't tell doordash it was ready. Seems like they all do it too, because its pretty much every time.
SG
Susan Gallagher
Nov 29, 2025
1.0
The worst service you'll get anywhere in Midland, they will make you wait 20+ min for your food
ER
Eddie Rivera
Nov 16, 2025
1.0
Had me wait 17 minutes for a quarter pounder and a small fry. No one in line in front of me or behind me, it felt intentional. The time before, they only filled our drinks a little more than half way. The kids that work here just seem annoyed about having to do their job. This place is in serious need of a managerial intervention.
MM
Miranda
Nov 13, 2025
3.0
I ordered during lunch time (sometime between noon and 1). I ordered through the drive through, they were prompt with my order taking which I appreciated. However, I was asked to pull forward, which is fine…but I waited an awfully long time for one meal when they aren’t busy. Rarely ever have to pull forward at the McDonald’s in the city I live in and my food is hot and fresh there.
AE
Anjelica Erskine
Nov 8, 2025
5.0
It was a brisk Saturday morning, about 8:30am. We came into the drive thru on a mission, food and drink. The staff working were friendly. The wait time after ordering, nonexistent! Our hash browns were hot and crispy, sweet tea was the best I've had in years! The best part? THE MCCAFE MACHINE WAS WORKING!!! Let's gooooo!! The mocha was superb. Thanks ladies of McDonald's 🫶
What are the operating hours for McDonald's at 1711 South Saginaw Rd in Midland, MI?
McDonald's is open daily from 5:00 AM to 1:00 AM.
Does this McDonald's location offer drive-thru service and what are the hours?
Yes, the drive-thru is available every day from 5:00 AM to 1:00 AM.
Can I order delivery from this McDonald's and during what hours?
Yes, delivery is available daily from 5:00 AM to 1:00 AM through their online ordering system.
What types of pickup and delivery services does McDonald's at this location offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's on South Saginaw Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I place an order using the McDonald's mobile app?
You can place orders using the McDonald's app available on both iOS and Android. Download it from the Apple App Store or Google Play Store.
Where can I find the full menu for McDonald's on South Saginaw Rd?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html
Are there any nearby food options if I want to try something different in the area?
Nearby options include Popeyes Louisiana Kitchen for fried chicken, Taco Bell for Mexican food, Jersey Mike's Subs for sandwiches, Wendy's for burgers, and The Gourmet Cupcake Shoppe for desserts.
What nearby services can be convenient if I'm visiting McDonald's at 1711 South Saginaw Rd?
You can find local services nearby such as gas stations Admiral Petroleum Co and Marathon for fueling up, Disability Network of Mid-Michigan for community support, and Western Union for money transfer services.
Are there nearby retail or shopping options around McDonald's?
Yes, Kmart for discount shopping and Rent-A-Center for furniture and appliances rentals are nearby retail options.