McDonald's

3.6
1587 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1711 South Saginaw Rd, Midland, MI
48640, United States

Hours

Reviews

3.6
1,587 reviews
5 stars
575
4 stars
333
3 stars
311
2 stars
132
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, including undercooked items and missing components.

Cleanliness

The cleanliness of the restaurant, especially the play area and restrooms, was often criticized, with reports of dirt and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers noted friendly staff and good food on occasion, indicating potential for improvement.
  • EX
    Elijah Xavier
    Dec 15, 2025
    1.0
    I pick up doordash from here a lot and they consistently lie on the app and say the order is ready only for you to come inside and stand there for 10 minutes waiting for it. I wouldnt even mind the wait as much if they didn't tell doordash it was ready. Seems like they all do it too, because its pretty much every time.
  • SG
    Susan Gallagher
    Nov 29, 2025
    1.0
    The worst service you'll get anywhere in Midland, they will make you wait 20+ min for your food
  • ER
    Eddie Rivera
    Nov 16, 2025
    1.0
    Had me wait 17 minutes for a quarter pounder and a small fry. No one in line in front of me or behind me, it felt intentional. The time before, they only filled our drinks a little more than half way. The kids that work here just seem annoyed about having to do their job. This place is in serious need of a managerial intervention.
  • MM
    Miranda
    Nov 13, 2025
    3.0
    I ordered during lunch time (sometime between noon and 1). I ordered through the drive through, they were prompt with my order taking which I appreciated. However, I was asked to pull forward, which is fine…but I waited an awfully long time for one meal when they aren’t busy. Rarely ever have to pull forward at the McDonald’s in the city I live in and my food is hot and fresh there.
  • AE
    Anjelica Erskine
    Nov 8, 2025
    5.0
    It was a brisk Saturday morning, about 8:30am. We came into the drive thru on a mission, food and drink. The staff working were friendly. The wait time after ordering, nonexistent! Our hash browns were hot and crispy, sweet tea was the best I've had in years! The best part? THE MCCAFE MACHINE WAS WORKING!!! Let's gooooo!! The mocha was superb. Thanks ladies of McDonald's 🫶

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1711 South Saginaw Rd in Midland, MI?

McDonald's is open daily from 5:00 AM to 1:00 AM.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, the drive-thru is available every day from 5:00 AM to 1:00 AM.