McDonald's

3.5
1252 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1300 W Main St, Lowell, MI
49331, United States

Hours

Reviews

3.5
1,252 reviews
5 stars
374
4 stars
321
3 stars
267
2 stars
111
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, especially in the drive-thru, with long wait times and frequent order mix-ups.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others received cold or incorrect orders.

Cleanliness

The cleanliness of the restaurant was frequently criticized, particularly in the play area and dining tables.

Staff Attitude

While some customers praised the friendly and accommodating staff, others reported rude service and lack of attention to orders.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect food preparation.
  • SC
    Samuel Churchill
    2 days ago
    5.0
    I read a one star review about this place and they said they forgot their sausage on their mcgriddle but as you can see by the Pic there is sausage. BTW amazing customer hospitality i hope the clown gives every employee a promotion and a raise. BTW BTW, it took 7 minutes to get our order. Amazing service.
  • DT
    dan t
    Nov 14, 2025
    2.0
    Don't usually give reviews but ordered the 2 cheese burger meal with large fry and received one cheese burger and a plan McChicken thing. Also for a large fry seemed like it was only filled to like a medium size. That seems to happen a lot I noticed going there .. Also the burger I received I asked for no pickles or onions.. had pickles on it .
  • RM
    Robert Mendez
    Nov 4, 2025
    5.0
    Food is always hot and the service is spectacular, we love coming to our local McDonald’s. Thanks for being awesome!
  • CL
    Craig Lorentz
    Oct 26, 2025
    5.0
    Has playland. Clean friendly. McDonalds food no better no worse.
  • LL
    Laura
    Oct 23, 2025
    3.0
    They don't have items or prices the same as other McDonald's

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 1300 W Main St, Lowell, MI?

This McDonald's location is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

When is the drive-thru open at this McDonald's?

The drive-thru operates from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.