McDonald's

3.5
1260 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1300 W Main St, Lowell, MI
49331, United States

Hours

Reviews

3.5
1,260 reviews
5 stars
378
4 stars
321
3 stars
267
2 stars
111
1 star
183

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru.

Staff Friendliness

While some reviews praised the staff for being friendly and accommodating, others noted a decline in customer service quality.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or improperly prepared food.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty tables and overflowing trash.
  • LL
    lonelyheartsclub
    4 days ago
    1.0
    Not sure what this is next to my cup but I pulled it off the inside wall of the cup. Afraid of what it is. Have drank most of this so I hope it isn’t poisonous or toxic
  • JL
    Jimmy Leland
    Dec 30, 2025
    1.0
    I asked for sauce he brought the meal to my truck i said "sauce is in there" and instead of either checking the taller blonde kid said yes u put it in there i took his word drove 6 miles home to have my 20 pc with no sauce. Might as well feed them to the dogs if I dont have sauce. Pathetic. Don't lie I know its cold but if I ordered sauce and then asked. Don't lie just go back in an grab my sweet and sour, hot mustard, and bbq
  • DC
    Devin Cupp
    Dec 20, 2025
    1.0
    When you say sweet tea and they bring UNSWEET.
  • IB
    Infidel bob
    Dec 6, 2025
    1.0
    Worst service, all workers on there phon, all fries burned, they lost order. And no one cared at all
  • SC
    Samuel Churchill
    Nov 22, 2025
    5.0
    I read a one star review about this place and they said they forgot their sausage on their mcgriddle but as you can see by the Pic there is sausage. BTW amazing customer hospitality i hope the clown gives every employee a promotion and a raise. BTW BTW, it took 7 minutes to get our order. Amazing service.

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 1300 W Main St, Lowell, MI?

This McDonald's location is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

When is the drive-thru open at this McDonald's?

The drive-thru operates from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.