With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights.
Mixed reviews on food quality; some found it delicious while others reported overcooked or bland items.
Service
Customer service received praise for being friendly and attentive, though some noted slow service during busy times.
Cleanliness
The restaurant is generally reported as clean and well-maintained.
Value
Customers expressed concerns about pricing relative to portion sizes and food quality.
Menu Variety
The menu is considered limited by some, but others appreciated the straightforward offerings.
BQ
Bear Qolezcua
Nov 14, 2025
5.0
Ok. This place is awesome. if this is how Shaq’s Momma cooked then I wanna smooch that woman’s cheeks. Damn. I got the Pit Boss. So dang tasty. The sauce is perfectly sweet and smoky with that hint of vinegar and pepper. As a Texan living far away from my home state, this is a taste of all the best parts of being a southerner. Fried chicken with that perfect thin crispy crust, delicious sauces (the cholula mayo and the carolina gold are so good!), and the fact it’s fried fresh to order… that’s a winner. This is our first time here and will NOT be our last.
KP
Kyle Potoczek
Nov 8, 2025
4.0
Food was good. Just the employees need better people skills
PJ
Pam Jackson
Nov 8, 2025
3.0
I went the other day and it was my first time here. I ordered the #3 Shaq Attack Meal which was $13.49 and to my surprise didn't come with the meal. The chicken was dry and the fries were basic fries. As I was waiting for my food I saw one of the employees just chilling sitting on the counter (as captured in the picture). I understand being bored at work however your feet on the counter is a no no.
LP
Lawrence Perry
Oct 31, 2025
4.0
The food was great but the sauces/condiments and sides were better than the chicken; the chicken wasn't that memorable. I'll be back since it was good overall though.
What are the pickup and delivery options at Big Chicken?
Big Chicken offers in-store pickup and delivery services.
What type of cuisine and signature dishes does Big Chicken offer?
Big Chicken serves a menu that combines home-cooked childhood favorites with bold new flavors, featuring signature dishes like Lucille’s Mac ‘n’ Cheese with a crispy Cheez-It® crust.
What are Big Chicken's hours of operation?
Big Chicken is open Monday through Sunday from 11:00 AM to 9:00 PM.
Does Big Chicken serve halal food and what meals are available?
Yes, Big Chicken serves halal food and offers lunch and dinner meals.
What is the dress code at Big Chicken?
The dress code at Big Chicken is casual.
Can I order food online from Big Chicken?
Yes, you can order online at https://order.bigchicken.com/.
Is there parking available at Big Chicken?
Yes, Big Chicken has free parking available for customers.
What are some popular nearby places I can visit before or after dining at Big Chicken?
Nearby places include Haraz Coffee House for Middle Eastern cuisine, Urban Air Trampoline and Adventure Park for family fun, and Red Lobster if you're looking for seafood.
Are there other chicken restaurants near Big Chicken?
Yes, nearby chicken restaurants include Chicken Guy and Church's Chicken, offering alternative dining options.
What other amenities or businesses are around Big Chicken that might interest visitors?
Visitors can explore places like Menchie's frozen yogurt shop for dessert, Big Lots for shopping, and UPS Access Point for courier and shipping services.