McDonald's

3.7
1821 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
486 S Main St, Lapeer, MI
48446, United States

Hours

Reviews

3.7
1,821 reviews
5 stars
720
4 stars
453
3 stars
298
2 stars
116
1 star
234

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, often having to wait longer than expected for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints.

Food Quality

Numerous customers expressed dissatisfaction with the quality of food, citing cold, old, or improperly prepared items.

Staff Attitude

Feedback varied on staff demeanor, with some praising friendly service while others reported rudeness and lack of professionalism.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
  • JB
    Jayme Bell
    Nov 7, 2025
    1.0
    Every time I go here and order my normal I get this. I always specify extra slithered onions and extra breakfast sauce. I never get extra. Today I got very little onion and no sauce. Every time I go to this McDonald’s something is always wrong with my order whether I order one thing or five things.
  • DW
    Daisy Welch
    Nov 6, 2025
    5.0
    I always get a lg caramel macchiato with whip.amf chocolate drizzle cost my 5$ but it's my treat toyaelf lo e this
  • SP
    Shannon Pung
    Nov 5, 2025
    2.0
    I ordered a 1 10 piece chicken nuggets meal Large. Two cheeseburgers and a medium fries with light salt. Stupidly I didn't check the bag. Instead of two cheese burgers I got 2 10 pc chicken nuggets. Also, my fries that were light salt were salty as hell. It tasted like they put extra salt on them. They were so salty I couldn't eat them.
  • BB
    Bri
    Nov 4, 2025
    3.0
    Good, fresh, hot food. But brother- where is the sweet and sour ordered for my nugs? Wheres the ranch on my sisters snack wrap? Whats up with the no sauce. Do better
  • JH
    Julia Hodge
    Oct 28, 2025
    1.0
    I pulled up to the speaker. They were taking someone else’s order at the other speaker I didn’t get greeted and I waited patiently that person pulls forward to the window. Someone else pulls up with the other speaker and they start taking their order. I was like OK it is what it is. They finally greet me and I tell them my code for my mobile order. I pull up when I get to the second window. They hand me my drink and tell me to pull forward to the third window because they’re waiting on FRESH fries. I said absolutely, no problem. Thank you so much. Not even two seconds later they walk up to the third window hand me my order when I get home the fries were ice cold, soggy, and hard at the same time. You could tell that they were super old fries. My chicken nuggets were hard as a rock. I couldn’t even eat them, and my sandwich was lukewarm. I would have waited for everything to be fresh. I don’t understand why you can’t just serve hot food. I’m an AGM in fast food and I would never sit here. Tell them that they were getting fresh fries and then give them fries that had been sitting there for at least an hour. I come to this location a lot usually don’t have too many complaints, but I had just gotten off of work, everything was closed and it was my only choice. I just wanted hot food. I get it. It’s fast food, but the laziness needs to stop. It’s not that hard.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Lapeer, MI?

McDonald's in Lapeer, MI operates 24 hours a day, 7 days a week.

Does McDonald's offer delivery services and when?

Yes, McDonald's offers delivery services 24/7 every day of the week.