McDonald's

3.7
895 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1217 Imlay City Road, Lapeer, MI
48446, United States

Hours

Reviews

3.7
895 reviews
5 stars
357
4 stars
194
3 stars
151
2 stars
64
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and order mistakes.

Order Accuracy

A significant number of reviews highlighted frequent issues with incorrect orders and missing items.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.

Cleanliness

The restaurant was generally noted as clean, although some customers pointed out issues with the bathroom facilities.

Wait Times

Many customers expressed frustration with long wait times for their orders, especially during drive-thru and curbside service.
  • AM
    Ashtin Morningstar
    4 days ago
    1.0
    Customer service was horrible the young blonde girl literally threw the drinks and food out to me because she was in such a hurry Then told me to have a good day and I told her I’m I’m missing a kids meal she rolled her eyes and i watched her walk to rush the other crew to up snapping her fingers and I had to tell her I still needed my sauce get all the way home and one of the kids meals was missing there fries terrible she needs to slow down and double check what’s she doing
  • JB
    Justin Blackmer
    Dec 8, 2025
    1.0
    I used the mobile app and redeemed 6000 points for a free QPC. Was told the code was invalid but the order taker said to show the person at the first window and it would be promo’d. I showed the employee the code and proved it was the mobile app and handed over my card. Quarter was no promo’d and I ended up paying $6 for a sandwich and lost 6000 points.
  • DM
    Daniel McCabe
    Nov 24, 2025
    5.0
    I have had several small things wrong with my order at this location and Im talking SMALL. Like really no fault to the workers. Today my app wasnt working and instead of just sending me off they went above and beyond to make sure I still got my deal. This team has a 'customer service is key' mentality and its honestly so refreshing. The people at the windows at this location are always the nicest people ever. I go out of my way to go to this McDonald's. IYKYK.
  • DS
    Debbie Schank
    Nov 16, 2025
    3.0
    It seems like every time I have curbside it takes forever to get my food.
  • TM
    Tim M
    Nov 14, 2025
    3.0
    Stopped in to grab a quick bite and to be honest use the bathroom. How does an establishment like this only have one urinal and one stall? The baby changer in the stall seemed to be busted also. It was overall clean so that’s a plus. The restaurant is small and quiet but the food and service are adequate for what you are getting. Overall a 3 Star McDonald’s.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on Imlay City Road?

McDonald's is open daily from 6:00 AM to 11:00 PM.

Is the McDonald's on 1217 Imlay City Road equipped with a drive-thru service?

Yes, this location offers drive-thru service daily from 6:00 AM to 11:00 PM.