Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and order mistakes.
Order Accuracy
A significant number of reviews highlighted frequent issues with incorrect orders and missing items.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
The restaurant was generally noted as clean, although some customers pointed out issues with the bathroom facilities.
Wait Times
Many customers expressed frustration with long wait times for their orders, especially during drive-thru and curbside service.
AM
Ashtin Morningstar
4 days ago
1.0
Customer service was horrible the young blonde girl literally threw the drinks and food out to me because she was in such a hurry
Then told me to have a good day and I told her I’m I’m missing a kids meal she rolled her eyes and i watched her walk to rush the other crew to up snapping her fingers and I had to tell her I still needed my sauce get all the way home and one of the kids meals was missing there fries terrible she needs to slow down and double check what’s she doing
JB
Justin Blackmer
Dec 8, 2025
1.0
I used the mobile app and redeemed 6000 points for a free QPC. Was told the code was invalid but the order taker said to show the person at the first window and it would be promo’d. I showed the employee the code and proved it was the mobile app and handed over my card. Quarter was no promo’d and I ended up paying $6 for a sandwich and lost 6000 points.
DM
Daniel McCabe
Nov 24, 2025
5.0
I have had several small things wrong with my order at this location and Im talking SMALL. Like really no fault to the workers. Today my app wasnt working and instead of just sending me off they went above and beyond to make sure I still got my deal. This team has a 'customer service is key' mentality and its honestly so refreshing. The people at the windows at this location are always the nicest people ever. I go out of my way to go to this McDonald's. IYKYK.
DS
Debbie Schank
Nov 16, 2025
3.0
It seems like every time I have curbside it takes forever to get my food.
TM
Tim M
Nov 14, 2025
3.0
Stopped in to grab a quick bite and to be honest use the bathroom. How does an establishment like this only have one urinal and one stall? The baby changer in the stall seemed to be busted also. It was overall clean so that’s a plus. The restaurant is small and quiet but the food and service are adequate for what you are getting. Overall a 3 Star McDonald’s.
What are the operating hours of McDonald's on Imlay City Road?
McDonald's is open daily from 6:00 AM to 11:00 PM.
Is the McDonald's on 1217 Imlay City Road equipped with a drive-thru service?
Yes, this location offers drive-thru service daily from 6:00 AM to 11:00 PM.
Can I order McDonald's for delivery, and what are the delivery hours?
Delivery is available every day from 6:00 AM to 10:30 PM through their online ordering system.
Does McDonald's on Imlay City Road offer curbside pickup?
Yes, curbside pickup is available as a service at this McDonald's location.
What payment options are accepted at McDonald's on 1217 Imlay City Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html
Are there any nearby automotive repair services close to McDonald's?
Yes, nearby automotive repair options include Van Y Tire & Service Center, Budget Tire Center, Bessette’s Bumping & Painting, and Rob's Service for oil changes.
What places near McDonald's can I visit for shopping and hardware needs?
Nearby you can visit Tractor Supply Co. for hardware and outdoor gear, Dollar General for discount shopping, and Aaron’s for electronics and rental services.
Are there any hotels or motels nearby if I’m visiting McDonald's from out of town?
Yes, nearby accommodations include Lapeer Inn & Suites and Town and Country Motel.
How can I use public facilities or services around McDonald's to make my visit easier?
You can access nearby services like Huntington Bank and Talmer Bank and Trust for financial needs, Walmart Pharmacy for prescriptions, and Murphy USA for gas and convenience items.