McDonald's

3.5
727 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1435 E Jordan Lake St, Lake Odessa, MI
48849, United States

Hours

Reviews

3.5
727 reviews
5 stars
250
4 stars
169
3 stars
128
2 stars
73
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted rude and unhelpful staff, particularly an older lady who was consistently reported as disrespectful.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and poor handling of mobile orders.

Food Quality

While some customers praised the freshness and taste of the food, many others complained about cold or improperly cooked items.

Cleanliness

Several reviews noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Service Speed

Feedback was mixed regarding service speed, with some praising quick service while others experienced long wait times.
  • AA
    Amy Akin
    3 days ago
    1.0
    Fries were terrible, they tasted like they should have been replaced and hour ago. Ordered a bacon quarter pound with cheese and didn't get any bacon. The burger was over cooked. The McCrispy was just as old as the fries and dry and over cooked. The young lady taking our order was very friendly and polite.
  • US
    UtahRaptor Scout
    Jan 2, 2026
    1.0
    Worst McDonalds Ive been too, the older heavier set lady is always rude to me for picking up an order my wife makes, bc someone has to stay home with our baby! We have tried coming back maybe it’ll be better, maybe they were having a hard day. I don’t like how I am treated coming in. But they always forget something and my wife and i finally said never again!
  • SO
    Stephanie Oliver
    Dec 6, 2025
    2.0
    We ordered sprites and i asked for two large waters. I was charged $.25 cents for water. That’s not even in their system to charge for water. I was charged for extra sauce. They were super passive aggressive about it. I think a multi million dollar company can spare some cups for water.
  • LL
    Lydia LaForce
    Oct 29, 2025
    2.0
    Their is this really rude older lady their, she basically threw my straw at me, and I asked for a sauce, told her I was willing to pay for it, she got all big mad about it and said “just take it” in a rude voice while waving the sauce in my face. Food is good but that lady needs to check herself. Cause no one is talking to me like that, and not only that, I was VERY kind to her. 😒
  • MW
    Mike Wint
    Oct 24, 2025
    1.0
    Slowist cook time for a happy meal in the history on burgers

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Lake Odessa?

McDonald's in Lake Odessa is open daily from 5:30 AM to 11:00 PM, except on Sundays when it opens at 7:00 AM.

Does this McDonald's location offer delivery service?

Yes, delivery is available from 5:30 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays. You can order online at https://mcdonalds.order.online/business/-5579.