Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or incorrect food items, raising concerns about food safety and preparation standards.
Service Issues
Numerous reviews highlighted slow service, rude staff, and frequent order mistakes, leading to a negative customer experience.
Cleanliness
Customers consistently noted dirty bathrooms and unclean dining areas, indicating a lack of proper maintenance.
Management Concerns
Feedback pointed to disorganized management and operational issues across multiple locations, suggesting a need for better oversight.
KW
Kenzie White
Dec 24, 2025
5.0
Came 15 min before close and food was fresh and delicious!
JH
J Ham
Dec 23, 2025
1.0
By far the worst Wendy's I've ever had.
KG
KJ G
Dec 21, 2025
2.0
Went into bathrooms, don't think they've been cleaned in over a month, gross!!
NS
Neal Sinacola
Nov 22, 2025
5.0
Drive thru Classic Vanilla Frosty and cheese burger.
ML
Marcel Leenknegt
Nov 20, 2025
1.0
⭐ 1/5 — Ongoing Issues Across Multiple Locations and Serious Concerns About Leadership
I am submitting this review after repeated negative experiences not only at one Wendy’s location, but at several surrounding locations as well. Unfortunately, the issues have been so consistent and widespread that my wife and I can no longer justify visiting any Wendy’s in the area.
On multiple occasions, we have felt sick after eating at these restaurants. This has happened often enough to raise significant concerns about food safety, preparation standards, and overall quality control. The food frequently tastes stale, lacks freshness, and is often served cold or poorly assembled.
Another major issue is the constant shortage of menu items. It has become routine for multiple locations to be out of key products, sides, drinks, or even basic condiments, which is both inconvenient and indicative of deeper operational problems.
Based on our experiences, management at the store level appears disorganized and unresponsive, and these problems seem to extend beyond a single location. The fact that the same issues are occurring across multiple restaurants suggests that the district-level leadership is failing to maintain proper oversight.
In my opinion, the district manager should be replaced immediately. The ongoing lack of consistency, quality, and accountability reflects poorly on the brand as a whole.
After giving these locations numerous chances, we can no longer view any of them as reliable or safe dining options. We sincerely hope the company takes these concerns seriously and makes the necessary improvements.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Kimball, MI?
The drive-through at Wendy's is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast, including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options are accepted at Wendy's on Wadhams Road?
They accept American Express, cash, Discover, MasterCard, and Visa.
Is dine-in available at this Wendy's location?
Yes, this Wendy's offers dine-in service as well as takeout, delivery, and drive-thru options.
How can I contact the Wendy's on 2770 Wadhams Road for questions or feedback?
You can call the location directly at (810) 982-2647 or reach the Customer Care team at 888-624-8140. Feedback can also be submitted via Wendy’s Customer Satisfaction Survey online.
Are there other fast food restaurants near Wendy's on Wadhams Road?
Yes, nearby fast food restaurants include McDonald's, Taco Bell, Little Caesars Pizza, A&W Restaurants, and Subway, offering a variety of dining options.
Where can I find gas stations close to Wendy's at Wadhams Road?
Nearby gas stations include Shell, bp (which also has a convenience store and restaurant), and SpeedyQ Markets, useful if you need to fuel up before or after dining.
What local attractions or places can I visit near Wendy's on Wadhams Road?
Nearby attractions include the Wadhams To Avoca Trail, a park and hiking trail for outdoor activities, and Wadhams Bridge, a local landmark and historical building.
Does Wendy's offer delivery and takeout services?
Yes, Wendy's provides delivery and takeout services in addition to dine-in and drive-thru options.