McDonald's

3.4
1139 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
115 W Chicago St, Jonesville, MI
49250, United States

Hours

Reviews

3.4
1,139 reviews
5 stars
349
4 stars
258
3 stars
229
2 stars
107
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with many experiencing long wait times in both drive-thru and in-store.

Food Quality

While some customers praised the food as fresh and hot, others reported issues with cold or poorly made items.

Cleanliness

Feedback on cleanliness was mixed; some found the location clean, while others noted dirty floors and unsanitary conditions.

Customer Service

Customer service experiences varied widely, with some employees being friendly and helpful, while others were described as rude or inattentive.

Order Accuracy

Many customers expressed frustration with incorrect orders and issues with special requests not being fulfilled.
  • SH
    Sarah Beth Hinckley
    1 day ago
    5.0
    I was already having a terrible day when I stopped in to this McDonald's so when I couldn't get the app to work right I was more than frustrated then I asked asked a worker that was on her way out if she could help me she did a lot more than that her name was Tay she happened to be the manager which is clearly a position she deserves she helped me with the app no problem and very quickly with the help of another kind caring worker Jordan I received exactly what I ordered made perfectly served nice and hot then to top it all off the best and almost unbelievable thing Tay went over to a man that appeared to be homeless and asked him if he was hungry he looked at her with such gratitude it touched my soul the worries I walked in with I most certainly didn't walk out with Tis' the Season THANK YOU & BLESS YOU TAY & JORDAN
  • KP
    Kenneth Palazzolo
    Nov 15, 2025
    1.0
    Waited 20 minutes for a curbside order. Went inside to pick it up and got ignored. They prioritize drive through.
  • AD
    Abagail Duke
    Oct 27, 2025
    4.0
    Service is decently fast, food is good quality, place is mostly clean, and customer service is a 10/10.
  • PA
    Pasha anders
    Sep 16, 2025
    3.0
    I don't typically eat fast food but for breakfast I will make an exception. The food was fine, their ordering machine however crashed and we had to locate the order at the counter. Interesting attempt to reduce lines but the machine will need to work.
  • DB
    diana brown
    Sep 9, 2025
    1.0
    I have been setting in the drive thru for ten minutes and there is three cars ahead of me. This is not fast food. It will be 25 minutes or more before I get my food.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's in Jonesville, MI?

McDonald's in Jonesville, MI is open from 5:00 AM to 11:00 PM Monday through Thursday and on Sunday from 6:00 AM to 11:00 PM. On Fridays and Saturdays, it operates from 5:00 AM to midnight.

Does this McDonald's location offer delivery service?

Yes, delivery is available daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays. You can order online at https://mcdonalds.order.online/business/-5579.