Business Details
About
Fast Food RestaurantBreakfast Restaurant
This Wendy's location is temporarily closed.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Wendy's - Closed Temporarily
2215 Port Sheldon Street, Jenison, MI
49428, United States
Hours
Reviews
3.7
799 reviews
5 stars
321
4 stars
207
3 stars
107
2 stars
49
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and unprofessional.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a systemic issue with order fulfillment.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others reported cold, stale, or poorly prepared food.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported unsanitary conditions.
Speed of Service
Service speed varied widely; some customers experienced quick service, while others faced long waits and slow service.
- HLHunter J. LamersOct 30, 20251.0I used the drive thru, and they forgot part an entire part of my order and only noticed when I arrived at my destination. They also never put my receipt in the bag, so I can't prove they got my order wrong. I really don't like having my money stolen.
- CJCharles JohnsonOct 17, 20255.0Brooklyn at the register was amazing! She was super friendly, patient, and made sure my order was perfect. It’s always nice to be greeted with a smile and great attitude. She really made our visit a lot better. Thanks, Brooklyn, for the awesome service and being kind.
- DGDenny GrootsOct 4, 20251.0Definitely the worst Wendy’si have ever been to. I hate that it’s the only one close to me because they are awful. Forget items all the time. Can tell the ownership is clearly the biggest problem because I’ve never seen the same person working here in the last year. Nobody wants to stay
- DCDave CarltonOct 2, 20252.0They served me old tasting fries again. Sigh Don't the know a fry is no good after A long time under the heat lamp????
- SJSkyler JewettSep 26, 20251.0Would serve me at counter and when they finally did they weren’t very kind.
Frequently Asked Questions About Wendy's - Closed Temporarily
Is 2215 Port Sheldon Street Wendy's still open?
Our apologies, this particular location is temporarily closed. Please check back soon for more updates.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jenison, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jenison, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call or text.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (616) 662-3394.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
What are the drive-through hours at Wendy's located at 2215 Port Sheldon Street, Jenison, MI?
The drive-through is open from 7:00 AM to 11:00 PM Monday through Friday, and from 8:00 AM to 11:00 PM on Saturdays and Sundays.
Does this Wendy's location in Jenison serve breakfast?
Yes, this Wendy's location serves breakfast which includes combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from the Wendy's at 2215 Port Sheldon Street?
Delivery availability depends on your location. You can check by entering your delivery address in the Wendy's app or at order.wendys.com in the 'Get It Delivered' section.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
What are the operating hours of this Wendy's?
Wendy's is open daily from 7:00 AM to 11:00 PM Monday through Friday, and 8:00 AM to 11:00 PM on weekends.
How can I provide feedback or contact the Wendy's at 2215 Port Sheldon Street?
You can contact Customer Care through live chat or call 888-624-8140. For direct contact, call Wendy's Jenison location at (616) 662-3394 or visit their Contact page online.
Where can I find the menu and prices for this Wendy's?
Menu and pricing details are available at order.wendys.com or their mobile app after selecting this location.
What nearby places can help customers locate Wendy's at 2215 Port Sheldon Street?
Nearby places that can help you find Wendy's include Bloom Credit Union, J&H Family Stores gas station, and Marathon Gas station. These familiar landmarks can guide you to the Wendy's location easily.
Are there any fitness or recreational centers near Wendy's in Jenison?
Yes, Horizon Kids Complex, Escape Fitness Center, and Freak Faktory Barbell & Sports Performance are nearby. You might consider visiting these centers before or after enjoying a meal at Wendy's.
What other food or convenience options are close to Wendy’s at 2215 Port Sheldon Street?
J&H Family Stores and Marathon Gas stations nearby offer convenience and fuel, while other Wendy’s locations in the area provide additional fast-food choices for customers.