McDonald's

2.8
1496 reviews
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Business Details

3536 Page Avenue, Jackson, MI
49203, United States
(517) 764-0116
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3536 Page Avenue, Jackson, MI
49203, United States

Hours

Reviews

2.8
1,496 reviews
5 stars
325
4 stars
237
3 stars
280
2 stars
174
1 star
480

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Cleanliness

The restaurant was frequently described as dirty, with complaints about the bathrooms and dining area.

Service Speed

Many reviews highlighted slow service, with long wait times in both the drive-thru and at the counter.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, burnt, or improperly prepared items.

Staff Behavior

Several reviews noted rude or unprofessional behavior from staff, including poor customer service and lack of attention.
  • WB
    Will Billybob
    5 days ago
    1.0
    Raw food served here manager said its ok that there kitchen is using faulty equipment
  • TV
    Tara Ventura
    Nov 13, 2025
    2.0
    Cute location Confused how you forget an egg on a bacon,egg and cheese
  • SM
    Steve Moore
    Nov 4, 2025
    1.0
    Several year post covid, and this store still has service like there's only 3 people working. Can't take an order in a timely manner. Can't make an order in a timely manner. Can't even make an order right to save their lives. Ask for extra pickle...be lucky to get any pickles period. Always asks to pull up and they will bring it out. 10 minutes later, its not even fresh. It's cold soggy and 9/10 wrong. This place needs new ownership to whip it into shape or something, because these people dont even care. $14 an hour for this? No wonder the world is going to crap with a work force this lazy
  • FF
    Freddie Freeloader
    Nov 3, 2025
    4.0
    I got a free meal not sure why but it was free and free is always good.
  • JH
    James Hayes
    Nov 3, 2025
    1.0
    I have the app and used it regularly. Ive had an issue with my order a couple times and was given the food I was missing by a professional staff. Tonight was a completely different story. You know as well as I do McD fries are good for approx. 29 min. So when they missed the 20 piece, 4 piece, chicken sandwich we asked for fresh fries on an almost $60 order. This manager was not only unprofessional, he was quick to inform me it didn't matter if we filed a complaint with corporate cause they weren't corporate and at the end we still never got the 4 piece, any sauces or ketchup and my wife and I ate cold sandwiches, fries and flat sodas because we had to wait over 20 min in the parking lot for them to screw up the order the first time...over and hour and a half total...this manager IS RUDE AND UNPROFESSIONAL...and Im still calling corporate as well.
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Frequently Asked Questions About McDonald's

What are the regular open hours for McDonald's at 3536 Page Avenue, Jackson, MI?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the delivery service hours for this McDonald's location?

Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:30 PM, and on Friday and Saturday from 5:00 AM to 12:30 AM.