McDonald's

2.8
1499 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3536 Page Avenue, Jackson, MI
49203, United States

Hours

Reviews

2.8
1,499 reviews
5 stars
327
4 stars
237
3 stars
280
2 stars
175
1 star
480

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a significant problem with service quality.

Food Quality

Many reviews highlighted issues with food being cold, overcooked, or incorrect, leading to dissatisfaction with the overall dining experience.

Cleanliness

Customers frequently mentioned dirty dining areas and restrooms, contributing to a negative perception of the restaurant's hygiene standards.

Staff Behavior

Several reviews noted unprofessional behavior from staff and management, including rudeness and lack of attention to customer needs.
  • AA
    AutoTechMike
    Dec 29, 2025
    5.0
    Food was actually hot. Fries had salt on them. It was a good eat for once
  • JL
    Janet Lewis
    Dec 16, 2025
    5.0
    We met this amazing young man named Cody. He helped us out because we were short on our order. Very nice young men I give him 2 thumbs up.👍🏽👍🏽🙏🏽
  • JJ
    Jeremiah
    Dec 8, 2025
    5.0
    When calling 15 times to see if you need help and no answer don’t complain about not having enough help. I will work morning and nights as many hours as you can give it helps me stay sober and I love my job
  • BB
    Bru1637
    Dec 6, 2025
    1.0
    Absolutely HORRIBLE, I waited for almost an hour for food and when I got it, it was wrong! All of the employees looked so confused like it was their first day on earth and just standing around doing nothing!
  • GJ
    Gary Jackson
    Dec 3, 2025
    1.0
    Did a mobile order tonight only to get to the window and then tell me they couldn't do my drink which was a lemonade, so I asked for my upcharge refunded on the drink, I should've still received a regular drink and I went inside to dispute it and the manager wouldn't even look at me...what is the requirements at this restaurant a mirror test to see if they can breathe? If I ordered the meal as is..it came with a drink...but then an upcharge for the lemonade...which I paid....if the upcharge is refunded my meal still should've came with the drink it originally would have if I paid for the meal price....the manager was very rude and disrespectful and I will not be back to this location, also if this item was unavailable why is it available on the mobile app? Seems like someone isn't doing their job

Frequently Asked Questions About McDonald's

What are the regular open hours for McDonald's at 3536 Page Avenue, Jackson, MI?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the delivery service hours for this McDonald's location?

Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:30 PM, and on Friday and Saturday from 5:00 AM to 12:30 AM.