Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,928 reviews
5 stars
469
4 stars
317
3 stars
362
2 stars
205
1 star
575
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude or unhelpful staff, particularly during busy hours, leading to negative experiences.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints.
Cleanliness
While some customers noted cleanliness inside the restaurant, others reported unsanitary conditions and dirty tables.
Speed of Service
Customers frequently mentioned long wait times for food, both in the drive-thru and inside the restaurant.
Food Quality
Feedback varied on food quality, with some praising freshness while others complained about cold or poorly prepared items.
- MLMonica Lake5 days ago1.0Probably the worst McDonald's I've been to. I didn't receive half my order so I brought what they gave and the manager had a hard time finding it and got mad and stormed off and said she's not helping me. The time is now 8:55 am on a Wednesday. Luckily a different person came up and found it in a jiffy and was super helpful. The manager was very nasty towards me saying she is only going to help if I'm considerate when all I was doing was answering her questions. Poor management treating customers bad.
- DBDavid BanfieldNov 15, 20251.0Can't cook fries my bigmac ain't have sauce I went windows got treated like shit
- JMJoseph MietelkaNov 8, 20253.0It's alright, mid teir, can be clean or a little dirty, with all the other food options in the surrounding area it kinda just makes Mc d a okay option.
- SHsteve hendersonNov 7, 20251.0The burger was dry and nasty like it had been setting under a heat lamp for a while
- TLTaylor LynnOct 21, 20251.0Morning crew is 90% of the time rude, unnecessary remarks in the drive thru telling me im rolling my eyes when yall dont know nothing about whats going on in people’s lives and I aint even do anything, I even said thank you and then she wanna be rude? Yall are so quick to be rude to people and then when I say something about it yall wanna talk about calling the police? Be real and do better, yall are working in fast food the least u can do is have some manners fr, not be rude to somebody whos already having a bad day and now yall wanna tell me I cant come back bc i confronted somebody who has an attitude? Yall are a joke. Its a pattern that everytime i come here that manager with a karen bob haircut is rude, not only to me but to other people as well. Your managers need to find a job where they aint gotta talk to customers cause clearly they aint built for it. Yall also stopped giving medium frappes with espresso in a large cup because of the increased quantity. You make no sense, im paying more for espresso and yall take a portion away? So now my frappes taste nothing like how they used to. When I explained it i was told “No. We dont do that anymore” by the karen ahh manager who is repeatedly rude. Im going to a different mcdonalds fr
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 1105 N West Ave, Jackson, MI?
McDonald's is open daily from 6:00 AM to 11:00 PM.
Does McDonald's offer drive-thru service and what are its hours?
Yes, McDonald's has a drive-thru service open from 5:00 AM to midnight on weekdays and Sunday, and until 1:00 AM on Friday and Saturday.
What delivery options does McDonald's provide?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's using a mobile app?
Yes, you can order through the McDonald's app available on both Apple and Android devices.
What payment methods are accepted at this McDonald's?
Payments are accepted via American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find McDonald's full menu online?
The full menu can be viewed at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there WiFi available at this McDonald's location?
Yes, WiFi is available for customers at this McDonald's.
What nearby fast-food restaurants can I visit around McDonald's at 1105 N West Ave?
Nearby fast-food options include Burger King, Long John Silver's, Chick-fil-A, Popeyes® Louisiana Kitchen, and another McDonald's location.
Are there any nearby parks or attractions close to McDonald's?
Yes, Optimist Park is nearby, offering a playground and recreational activities that you might enjoy before or after your visit.
What other dining options are available near McDonald's?
You can find a variety of restaurants nearby including Los Tres Amigos Jackson (Mexican), Mancino's (Pizza), IHOP (Breakfast and Brunch), and The Five Forks (Bakery).