McDonald's

3.4
1564 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2784 South State Street, Ionia, MI
48846, United States

Hours

Reviews

3.4
1,564 reviews
5 stars
494
4 stars
345
3 stars
317
2 stars
158
1 star
250

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Service Speed

Customers consistently mentioned long wait times, especially in the drive-thru, often requiring them to pull forward and wait for their food.

Food Quality

Several reviews highlighted issues with food quality, including cold or poorly prepared items, leading to dissatisfaction.

Staff Attitude

While some customers praised friendly staff, others reported rude behavior from management and staff, particularly when addressing order issues.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others mentioned areas needing improvement.
  • AS
    Amanda Schultz
    1 day ago
    3.0
    Okay I get you have to use the kiosk to order. But if you're not going to fill my cup for me, then just let me order a large soda. They being it to the table then you have to get up and go fill your families drinks while your food sits getting cold🙃 Idc if this makes me sound like a Karen. The customer experience inside McDonald's is not good anymore
  • AM
    Arthur McKendry
    Nov 10, 2025
    5.0
    Well staffed so short wait times. Good grill/food is great.
  • RC
    ROBBY C
    Nov 9, 2025
    4.0
    service and and food ARE what they should be but it's just a lack of cell phone service will sometimes piss you off!. Verizon or not..
  • EH
    Edwin Hale
    Nov 7, 2025
    1.0
    No free wifi at least from what I could see, only employee wifi so I couldn't place my mobile order.
  • MG
    Max Gutierrez
    Oct 26, 2025
    1.0
    Trash even when ordering ahead they forget items and are very rude when you go back to get your missing items

Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours at 2784 South State Street, Ionia, MI?

Delivery is available every day from 6:00 AM to 10:30 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru operates daily from 5:00 AM to 11:00 PM.