McDonald's

3.6
1031 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
635 South Cedar, Imlay City, MI
48444, United States

Hours

Reviews

3.6
1,031 reviews
5 stars
412
4 stars
216
3 stars
183
2 stars
67
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude management and poor handling of complaints.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; many customers received cold or poorly prepared meals, while some noted fresh and hot food.

Cleanliness

Generally positive remarks about cleanliness, particularly in dining areas and bathrooms.

Speed of Service

Service speed is a common complaint, with many customers experiencing long wait times regardless of the time of day.
  • BB
    Blake
    Nov 6, 2025
    5.0
    Great McDonalds. I come here all too often and I don’t think I’ve ever had a single order messed up. The kitchen staff work together even during the chaotic lunch rushes, are friendly to customers and present good food. If every McDonalds operated this way, the world would be a better place.
  • CL
    Cecilia Lees
    Sep 21, 2025
    2.0
    Forgot my happy meal toys, BBQ sauce and put lettuce on my wraps that were rang up as so lettuce. When I called the manager was rude and would not give me her name.
  • TM
    Tracy Miller
    Sep 15, 2025
    2.0
    Service very slow. Food cold, I mean fries were have frozen. Plenty of other fast food very close
  • TS
    teresa short
    Sep 1, 2025
    1.0
    Awful customer service!
  • AS
    Alayna Schulz
    Aug 24, 2025
    1.0
    Waited 20 minutes for 2 shakes in the lobby, not worth my time or money. Lapeer is much faster.

Frequently Asked Questions About McDonald's

What are the operating hours for the McDonald's in Imlay City, MI?

The McDonald's in Imlay City is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer a drive-thru service?

Yes, this McDonald's has a drive-thru available. It operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.