McDonald's

Reviews

• LD

  Laura Dilloway

  Nov 15, 2025
  1.0
  We are from Saginaw and came here to do a job. Came here for pancakes at 6:23am, lobby doors were locked. The sign on door said Lobby opened at 5:00am. We could see young kids in there doing nothing. So we left and as we drove around pass the drive through window, young employee standing playing on his phone. Burger King here we come.
• MH

  Marshall Huberts

  Nov 4, 2025
  1.0
  Been giving them the benefit of the doubt but I have constantly been having issues even before they started taking my money on mobile orders when they’re not even open. Dont expect the sauce you ordered or any, or a straw, or anything besides them throwing a bag at you during your curbside pickup. Staff are usually niceish but the place is so utterly mismanaged I’ve started going to burger king because at least they’re open and give me the stuff I ask and pay for
• KB

  Katie Brown

  Oct 29, 2025
  3.0
  It's McDonald's.
• ZF

  Zachary Fryer

  Oct 5, 2025
  2.0
  So on its best day this is nothing more than a McDonald's, keep that in mind as the reference standard for this review. Even by those standards it's not so good. Food freshness is highly variable with little obvious reason. Service is wildly variable depending on what aspect you're looking at. The people bringing food out are generally fine - some excellent, some merely OK, but that part is OK. However, other service aspects are much worse. Trash cans are often overflowing. Ordering by anything other than the app is variable, and the app sometimes crashes too. Time from app ordering to food delivery can be 1 minute or 10+ for no obvious reason. Etc. etc. Lately management has randomly closed the dine-in area for days at a time, no reason given, you try to open the door and a hand-markered sign says "closed til 4pm." Weird. Edit... now the sign is laser printed, and a photo of it is posted. They have not had full hours since sometime in early september.
• KK

  Kylie Kempen

  Oct 4, 2025
  1.0
  This store consistently will close doors before their actual closing time listed on google, app, doordash, etc. I am extremely disappointed and dissatisfied with my overall service from this restaurant. As a doordash driver, they make it impossible to pick up deliveries on time, and constantly prioritize every other order. Doordash deliveries are real customers too, and they should be treated as such. This McDonalds constantly makes it extremely hard for dashers to be able to pick up orders, often prioritizing the whole drive thru line and more before completing the doordash orders. The order are never ready and I have had to wait anywhere from 10-20 minutes every time I come here. The staff serve off the orders and use receipts to complete the orders so it appears to their computer systems their times are accurate at fast, however they often neglect these reciepts and will not start them until the dasher has asked about the order 3 or more times already. This is sneaky and unjust for workers to be doing.

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