Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,251 reviews
5 stars
463
4 stars
263
3 stars
208
2 stars
103
1 star
214
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for kindness while others were reported as rude or unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor handling of special requests.
Food Quality
Several reviews mentioned inconsistent food quality, including cold or poorly prepared items, while others praised the freshness and taste.
Cleanliness
Customers noted that the restaurant and bathrooms were often dirty, impacting their overall experience.
Efficiency
Some customers experienced long wait times and poor service during busy hours, while others praised the speed of service during less busy times.
- THTerry and Christine HmoudDec 31, 20254.0They got my order wrong, forgot a mcnugget and wrong size fry,but the lady running the register is a very sweet person, she does alot better than the teenagers in the back!
- THTimothy HortonDec 24, 20252.0I have never came to this drive thru and they had what I ordered, always have to pull up and wait. Coffee, cheeseburger it doesn't matter. Never once.
- APAlison PhillipsDec 20, 20251.0RUDE MANAGER RACHEL SHOULD LEARN HOW TO DO HER JOB. NEVER KNOW WHO YOU ARE REALLY HELPING OR IN THIS CASE NOT HELPING.
- AVAva ValentineDec 13, 20252.012/13/25- 2:00pm. We came in for a light snack and some coffees. The guy at the first window was extremely kind and helpful. However, the girl at the second window (red sweatshirt, short, glasses, black hair.) was EXTREMELY rude to us. When we first pulled up, not one word was spoken to us, just bags shoved into our car window. We noticed our iced coffees didn’t have much ice in them, which isn’t a big deal so we very politely asked if we could get a small cup of ice. She rolled her eyes, still not saying a word, and slammed the window in our face. She came back with the ice, we apologized for the inconvenience, and she responded “mhm” and slams the window again. I understand the environment can be stressful, but we were not rude whatsoever and felt the need to leave a review to suggest putting people like her in a position not working with customers. Again, we both know what it’s like working fast food, I worked at McDonald’s for two years in my teens. It is stressful, but getting treated like this for simply being a customer is absolutely unacceptable.
- GEGrace ErkkilaDec 11, 20255.0Everytime I go to this McDonald’s. The staff is always great. Kaitlyn was very fast and efficient. Always very nice and welcoming. Odele is always very sweet when I go there in the earlier morning! Get my breakfast before work and always make me feel seen. I appreciate all the staff!
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 through their online order platform.
Is there a drive-through available at this McDonald's?
Yes, the drive-through is open 24 hours a day, every day.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services are offered at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Does this McDonald's support curbside pickup?
Yes, curbside pickup is available as a pickup and delivery service.
Where is this McDonald's located?
It is located at 10600 Highland Rd, Hartland, MI 48353, USA.
What are some nearby restaurants to this McDonald's?
Nearby restaurants include Dairy Queen, Big Chicken, Gus's Carry Out of Hartland, Red Olive Restaurant, Hatorando Sushi and Sports Bar, Checkers, Ocean Star, El Cerro Grande Mexican Restaurant, and Taco Bell.
Are there nearby fitness centers near this McDonald's?
Yes, Planet Fitness is located nearby for gym and fitness activities.
What local amenities are close to this McDonald's for customers?
Nearby amenities include hair salons like Knockouts Haircuts & Grooming and Great Clips, beauty salons such as Carternails and Artist Nails, vitamin stores like GNC, and gas stations including BP.