Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,242 reviews
5 stars
457
4 stars
261
3 stars
208
2 stars
101
1 star
215
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality is inconsistent, with reports of rude staff and long wait times, but some customers praised friendly and helpful employees.
Food Quality
Food quality varies significantly; some customers received cold or improperly prepared items, while others enjoyed hot and fresh meals.
Cleanliness
Many reviews noted cleanliness issues, particularly in the dining area and bathrooms, impacting overall customer experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Efficiency
While some customers experienced quick service, others reported long wait times and poor management during busy hours.
- APAndrew Poniatowski2 days ago1.0I had an order tonight of 4 mcdonalds no pickle extra onions received my burgers only ketchup and mustard and the patties have been sitting they were dry and crispy... I called in to speak to management and all they did was argue and be rude... I will never go back to this location.. management is rude they lie right to your face saying everything is made to order.... I know a fresh burger compared to one that's been in the tray for hours completely disappointing
- JAJuanita Altobelli5 days ago1.0When I called the manager to let her know my order was incorrect, and that I didn’t get a receipt and there was no order ticket attached to my food she sarcastically stated “well I hope you have a WONDERFUL night!” She hung up on me and then when I called back, she kept picking up then hanging up. Totally unprofessional and unacceptable behavior. Great example to show your high school employees.you should be fired for your attitude.
- DGDennis GabrielovNov 8, 20255.0Did a mobile order. Food was great and fast.
- RBRobert BlevinsNov 3, 20251.0The manager running the drive thru window in the early morning was extremely rude
- ENEmily NelsonOct 24, 20252.0When staff acknowledge your presence, they’re polite. But staff basically do not acknowledge your presence whatsoever. What happened to basic customer service????
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 through their online order platform.
Is there a drive-through available at this McDonald's?
Yes, the drive-through is open 24 hours a day, every day.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services are offered at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Does this McDonald's support curbside pickup?
Yes, curbside pickup is available as a pickup and delivery service.
Where is this McDonald's located?
It is located at 10600 Highland Rd, Hartland, MI 48353, USA.
What are some nearby restaurants to this McDonald's?
Nearby restaurants include Dairy Queen, Big Chicken, Gus's Carry Out of Hartland, Red Olive Restaurant, Hatorando Sushi and Sports Bar, Checkers, Ocean Star, El Cerro Grande Mexican Restaurant, and Taco Bell.
Are there nearby fitness centers near this McDonald's?
Yes, Planet Fitness is located nearby for gym and fitness activities.
What local amenities are close to this McDonald's for customers?
Nearby amenities include hair salons like Knockouts Haircuts & Grooming and Great Clips, beauty salons such as Carternails and Artist Nails, vitamin stores like GNC, and gas stations including BP.