Business Details
About
Fast Food RestaurantChicken Restaurant
With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights
Location
Hours
Reviews
4.2
240 reviews
5 stars
167
4 stars
20
3 stars
18
2 stars
13
1 star
22
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers have mixed feelings about food quality, with some praising the freshness and flavor, while others report issues with overcooked or bland items.
Service Issues
Several reviews mention problems with order accuracy and slow service, particularly in the drive-thru.
Pricing Concerns
Many customers feel that the prices are too high for the quality and portion sizes of the food.
Cleanliness
The restaurant is generally noted for being clean, including the dining area and restrooms.
Staff Friendliness
The staff is frequently described as friendly and helpful, contributing positively to the customer experience.
- EBErik Buetow5 days ago5.0Consistently great food and employees every time.
- SPStefanie PiersonDec 24, 20255.0Food was fresh and hot. Seating areas and restrooms were nice and clean. Staff was friendly and helpful, thanks!
- DLDaylan LangDec 20, 20255.0The food is phenomenal and staff is very friendly thank u big chicken and thank u Shaq!
- BBBraddockNov 13, 20253.0More like MID Chicken
- JHJonah HattOct 18, 20252.0The food was expensive and lacked flavor. I got the Shaq attack, cheese curd, regular drink, and a hot shot. My meal was $26. The hot shot was $7 so the meal was about $18-$19. Not a single thing I ordered had any flavor to it. I'd rather go to Dave's hot chicken or Culver's for better food at a lower cost. I also had to wait for a LONG time. The girl apologized for the wait, but it just seemed like a nonchalant fake apology.
Frequently Asked Questions About Big Chicken
Does Big Chicken accept reservations?
No, Big Chicken does not accept reservations.
What are Big Chicken's operating hours?
Big Chicken is open daily from 11:00 AM to 10:00 PM.
Does Big Chicken offer pickup or delivery services?
Yes, Big Chicken offers in-store pickup services.
What kind of attire is appropriate when visiting Big Chicken?
Casual attire is appropriate for visiting Big Chicken.
What type of food does Big Chicken serve?
Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors, specializing in chicken dishes such as the signature Lucille’s Mac ‘n’ Cheese with a crispy Cheez-It® crust.
Which meals are served at Big Chicken?
Big Chicken serves lunch and dinner.
How can I view Big Chicken's menu online?
You can view Big Chicken's menu at https://www.bigchicken.com/menu.
Where is Big Chicken located?
Big Chicken is located at 10490 Highland Rd, Hartland, MI 48353, USA.
What nearby fitness options are available when visiting Big Chicken?
Planet Fitness is a nearby gym where you can work out before or after enjoying a meal at Big Chicken.
Are there any other dining options close to Big Chicken?
Yes, nearby restaurants include El Cerro Grande Mexican Restaurant, Ocean Star Chinese Restaurant, Hatorando Sushi and Sports Bar, Red Olive Restaurant, Dairy Queen, Gus's Carry Out of Hartland, Checkers, McDonald's, SUBWAY, and Burger King.
Where can I shop for groceries or other essentials near Big Chicken?
Nearby shopping options include Dollar Tree for discount and grocery items, GNC for vitamins and supplements, Sally Beauty for beauty products, and Rural King Supply for hardware and outdoor equipment.