Long John Silver's

3.6
836 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's
2885 28th Street SE, Grand Rapids, MI
49508, United States

Hours

Reviews

3.6
836 reviews
5 stars
327
4 stars
175
3 stars
126
2 stars
68
1 star
140

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for being fresh and hot, though some noted inconsistencies in quality and portion sizes.

Customer Service

Service received mixed reviews; while many praised friendly staff, others reported rude or unhelpful interactions.

Cleanliness

The restaurant was often described as clean and welcoming, although some reviews mentioned issues with restrooms and overall maintenance.

Order Accuracy

Several customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction.

Staffing Issues

Many reviews indicated that the restaurant is often understaffed, impacting service speed and efficiency.
  • DJ
    David Jordan
    Nov 9, 2025
    3.0
    Order was on time. Food isn't very appealing. I should expect a grease bomb but not when it all tastes the same. I sure they don't separate fish/chicken. I got 2 for 1 bogo platters and still didn't think it was worth it. Corn, green beans, and Mac was ok.
  • SH
    sonja hernandez
    Oct 30, 2025
    5.0
    We showed up during a very busy time for the establishment and I must say that Andrea and the cook definitely went above and beyond! They handled the rush with grace, smiling faces and efficiency. 100/10 on customer service. Traveling 30 minutes was well worth it for us. Can’t wait to go back.
  • NC
    Nick Copeland
    Oct 23, 2025
    5.0
    Fresh and good. Not used to the bottles of tartar sauce when there were pumps in the past so I feel a slight decline somewhere because of that. But food and service was great. Would definitely come back again
  • RR
    Renee
    Oct 18, 2025
    5.0
    Considering there was only 2 staff members and more than 10 customers from the front to the drive thru they did fabulous job including but not limited to dealing with the a few impatient rude customers. While still being professional and assuring. The food was as good as always hot and fresh. Love me some LJS 🤤 The 1 gentleman went above and beyond on the job and was exceptional Who's Name Tag read, "Norvie" I went to LJS Corporate with how much he impressed me. Truly a good experience. I'll be back.
  • LC
    La Keisha Clark
    Oct 6, 2025
    5.0
    Every time I come into this establishment, I receive excellent customer service! The food is always fresh, and hot. Thank you for always smiling, making sure my food is fresh, asking and giving me all of the condiments I asked for.

Frequently Asked Questions About Long John Silver's

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/