Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.
Customers generally praised the food for being fresh and hot, though some noted inconsistencies in quality and portion sizes.
Customer Service
Service received mixed reviews; while many praised friendly staff, others reported rude or unhelpful interactions.
Cleanliness
The restaurant was often described as clean and welcoming, although some reviews mentioned issues with restrooms and overall maintenance.
Order Accuracy
Several customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction.
Staffing Issues
Many reviews indicated that the restaurant is often understaffed, impacting service speed and efficiency.
DJ
David Jordan
Nov 9, 2025
3.0
Order was on time. Food isn't very appealing. I should expect a grease bomb but not when it all tastes the same. I sure they don't separate fish/chicken. I got 2 for 1 bogo platters and still didn't think it was worth it. Corn, green beans, and Mac was ok.
SH
sonja hernandez
Oct 30, 2025
5.0
We showed up during a very busy time for the establishment and I must say that Andrea and the cook definitely went above and beyond! They handled the rush with grace, smiling faces and efficiency. 100/10 on customer service. Traveling 30 minutes was well worth it for us. Can’t wait to go back.
NC
Nick Copeland
Oct 23, 2025
5.0
Fresh and good. Not used to the bottles of tartar sauce when there were pumps in the past so I feel a slight decline somewhere because of that. But food and service was great. Would definitely come back again
RR
Renee
Oct 18, 2025
5.0
Considering there was only 2 staff members and more than 10 customers from the front to the drive thru they did fabulous job including but not limited to dealing with the a few impatient rude customers. While still being professional and assuring.
The food was as good as always hot and fresh. Love me some LJS 🤤
The 1 gentleman went above and beyond on the job and was exceptional Who's Name Tag read, "Norvie"
I went to LJS Corporate with how much he impressed me. Truly a good experience. I'll be back.
LC
La Keisha Clark
Oct 6, 2025
5.0
Every time I come into this establishment, I receive excellent customer service! The food is always fresh, and hot. Thank you for always smiling, making sure my food is fresh, asking and giving me all of the condiments I asked for.
Frequently Asked Questions About Long John Silver's
Can I order online and pickup in store?
Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations
Can I see a menu?
You can see a menu here: https://www.ljsilvers.com/menu/
Do you do deliver?
Yes! Certain locations offer delivery through DoorDash, Uber Eats, or Grubhub. Find your local LJS here: https://www.ljsilvers.com/locations
Do you have any coupons?
Download our app and join the Seacret Society Rewards for discounts, offers, and earn rewards.
What hours are LJS restaurants open?
Hours vary by location. To find hours at a specific Long John Silver's location, please click the link below, enter your location then, select the restaurant of your choice: https://www.ljsilvers.com/locations
Where are you located?
Find a Long John Silver's restaurant near you https://www.ljsilvers.com/locations
Where can I find menu pricing?
Pricing may vary by location. To find menu prices of a specific Long John Silver's location, please click the link below, enter your location, select the restaurant of your choice, and click Order Online for Pickup: https://www.ljsilvers.com/locations
Does this Long John Silver's location accept reservations?
No, this Long John Silver's location does not accept reservations.
Can I order Long John Silver's food online for pickup?
Yes, you can order online and pick up in store at participating Long John Silver's locations. Visit https://www.ljsilvers.com/locations to find your local restaurant.
Is delivery available at Long John Silver's in Grand Rapids, MI?
Yes, certain locations offer delivery through DoorDash, Uber Eats, or Grubhub. Check your local Long John Silver's at https://www.ljsilvers.com/locations.
What are the typical operating hours for this Long John Silver's?
This Long John Silver's is open daily from 10:00 AM to 9:00 PM. Note that hours may vary on holidays, such as early closing on Easter Sunday.
What forms of payment are accepted at this Long John Silver's?
This location accepts American Express, Discover, MasterCard, Visa, debit cards, and mobile NFC payments. Cash is not required.
Is there seating available at this Long John Silver's?
Yes, there is seating available indoors and it is wheelchair accessible. High chairs are also provided and the restaurant welcomes families and children.
What types of meals are served at Long John Silver's in Grand Rapids?
This location serves lunch and dinner with a focus on seafood items such as wild-caught Alaska pollock, salmon, north Pacific cod, shrimp, and chicken dishes.
Are there nearby restaurants to Long John Silver's where I can try other cuisines?
Yes, nearby options include Qdoba Mexican Grill for Mexican food, Pal's Indian Cuisine for Indian dishes, and Nagoya Sushi for Japanese cuisine.
How can nearby businesses like Uptown Cheapskate or Her Hair Studio complement a visit to Long John Silver's?
You can enjoy a meal at Long John Silver's and then visit nearby stores like Uptown Cheapskate for thrift shopping or Her Hair Studio for beauty and spa services, making for a diverse local outing.
Are there other fast food options close to Long John Silver's in Grand Rapids?
Yes, nearby fast food restaurants include Taco Bell, Burger King, and KFC, offering a variety of quick dining alternatives near Long John Silver's.