McDonald's

3.4
1555 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1617 S Beacon Blvd, Grand Haven, MI
49417, United States

Hours

Reviews

3.4
1,555 reviews
5 stars
490
4 stars
362
3 stars
297
2 stars
157
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy.

Food Freshness

Feedback on food freshness is varied; some customers received hot and fresh food, while others reported cold or poorly prepared items.

Cleanliness

The restaurant is generally noted for its cleanliness, although some reviews mention areas for improvement.
  • MS
    Michael Smith
    4 days ago
    5.0
    No sodas for Sr. People like Burger King 🤴
  • JB
    Joe Brinkman
    Dec 8, 2025
    5.0
    Not crazy about McDonald however I’m very grateful this one is in my town. Clean, fresh food great staff & management. Every mistake is made right. Be respectful and they respect you back. Extremely professional & proficient management. Anytime I have to travel and stop at another McDonalds I’m more thankful for this location. This review was long overdue.
  • LR
    Lohith solomon sanghi RwXgLmHNYI
    Dec 8, 2025
    1.0
    I orderd mc chicken but they gave me burnt bun !!I felt mc Donald is the best fast food but made my day worst with this sorry but I wonder we pay the amount and expect the right but it didn’t happen as expected today
  • KD
    kris duttlinger
    Dec 4, 2025
    1.0
    I had a negative experience, the manager sent gift cards with an already exited date. I tried using them anyway but the manager working said No to a Big Mac because it wasn’t a “basic” value menu plus it couldn’t be ordered since the Grinch meal was available with a Big Mac. So far it’s gone from bad to worse and I haven’t been able to get a return phone call,
  • DK
    Danielle Kieft
    Nov 16, 2025
    1.0
    Today at 10:50 I placed a mobile order for my breakfast. I used one deal coupon that can only be used on an item once per day. I waited 10 minutes before leaving to drive the 10 minutes to the location. A block away from the restaurant it tells me my orders been canceled. Confused I go in and ask why my mobile order was cancelled as I already paid, used my coupon and drove all the way here to get it. They had to get their manager because no one could tell me what happened just for them to give me some lame excuse that I placed the order to close to their lunch time so it was cancelled. When I placed the order you could only even order breakfast no lunch options were available. The refund they said would take one to two days so now I am very hungry after waiting 20 minutes for food I didn’t get, out the money I spent on breakfast until tomorrow and out the gas money and time it took to drive here. No apology from the manager just the lame excuse. Why would you even allow orders to be placed if they are going to be cancelled 20 whole minutes later. If it was too close to 11 it should have been cancelled as soon as it turned 11 so I didn’t wait for it to be done and drove all the way out here.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Grand Haven, MI?

McDonald's in Grand Haven is open from 5:00 AM to 11:00 PM Monday through Thursday, and until midnight on Friday and Saturday. On Sunday, it opens at 6:00 AM and closes at 11:00 PM.

What are the delivery hours for McDonald's in Grand Haven, MI?

Delivery service is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.