McDonald's

3.7
851 reviews
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Business Details

2010 Lake Shore Dr, Gladstone, MI
49837, United States
(906) 428-2217
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2010 Lake Shore Dr, Gladstone, MI
49837, United States

Hours

Reviews

3.7
851 reviews
5 stars
323
4 stars
215
3 stars
157
2 stars
48
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising friendly and professional staff while others reported rude and unhelpful interactions.

Food Quality

Food quality received mixed reviews; some customers enjoyed fresh and well-prepared meals, while others complained about incorrect orders and cold food.

Cleanliness

Cleanliness was a recurring issue, with several customers noting dirty dining areas and restrooms, although some praised the cleanliness of specific visits.

Speed of Service

Many customers expressed frustration with slow service, particularly in the drive-thru, with long wait times being a common complaint.

Overall Experience

Overall, the location had a mix of positive and negative experiences, with some customers recommending it while others vowed not to return due to poor service.
  • JJ
    Jojo Johnivan
    6 days ago
    5.0
    I LOVE IT!!!
  • MC
    Matthew Caron
    Oct 29, 2025
    1.0
    Awful service, slow.
  • JY
    John Young
    Oct 21, 2025
    5.0
    I recently visited this McDonald’s location, and I have to say it was one of the best experiences I’ve had at the chain in quite some time. The quality of the food truly stood out—it was prepared properly, served hot, and tasted fresh. While it did take a little longer than usual for the order to be ready, the wait was absolutely worth it. The extra care and attention that went into preparing the food was clear from the very first bite. What impressed me even more was the effort and professionalism of the staff. Working in fast food is not an easy job, and it often goes underappreciated. However, the team here deserves recognition for the pride they take in their work. From the way the food was presented to the courteous service at the drive through, it was evident that they were committed to doing their jobs well. In today’s fast-paced world, it’s easy to overlook the value of a meal that is both well-prepared and served with care. This McDonald’s reminded me that even in a familiar setting, excellence can shine through when employees put in the effort. I left not only satisfied with my meal but also with a genuine sense of appreciation for the people behind the counter who made it happen. I would highly recommend this McDonald’s to anyone in the area. If you don’t mind waiting just a little longer for your food, you’ll be rewarded with a meal that’s prepared the right way and service that reflects dedication and hard work. Kudos to the entire team for setting the bar hi.
  • SS
    Sadat
    Oct 19, 2025
    4.0
    Clean restrooms
  • JS
    J S
    Oct 18, 2025
    1.0
    They make up their own hours
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's in Gladstone, MI is open daily from 5:30 AM to 11:00 PM.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the drive-thru is available every day from 5:30 AM to 11:00 PM.