McDonald's

3.9
1312 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
478 N Main St, Frankenmuth, MI
48734, United States

Hours

Reviews

3.9
1,312 reviews
5 stars
601
4 stars
305
3 stars
216
2 stars
66
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service, particularly highlighting individual staff members for their exceptional care.

Cleanliness

The restaurant is frequently noted for its cleanliness, with several reviews emphasizing the well-kept dining area and restrooms.

Food Quality

While some customers enjoyed fresh and hot food, there were multiple complaints about incorrect orders and food quality, including cold items and hair found in fries.

Drive-Thru Experience

Several reviews mentioned issues with the drive-thru service, including order mix-ups and a lack of clarity regarding menu changes.

Atmosphere

The unique German-themed decor and play area for children received positive remarks, contributing to a pleasant dining experience.
  • EL
    Elizabeth Laski
    Dec 18, 2025
    5.0
    Best McDonald's by far!
  • SS
    summer.stockwell
    Dec 1, 2025
    5.0
    5 star for Lydia , we came in with a large family group and she serviced us all quickly and politely. She was very friendly and had great customer service. The only reason I’m writing this review is to highlight her! It was very nice to see good customer service now days. Thank you Lydia !
  • HZ
    Hannah Zwerk
    Nov 28, 2025
    5.0
    Just commenting on the Toys for Tots drive today. In the Frankenmuth News this past Wednesday, it said that the free breakfasts would last til 11am, but when we arrived at ~10:30 in the drive-thru, they had already switched over to lunch. The news article also failed to mention that there were only like 2 types of free meals available, both of which one of us with health issues can't eat. So in exchange for the kid toys we did get 1 free meal and a regular-price lunch sandwich. When we explained this to the person at the first window, they called someone else in the building, telling them to give us a coupon, but when we got to the second window, no one seemed to know about that. Tony's son came over and he was nice and confirmed we got the food we ordered, at least. It's not a huge deal but overall the experience seemed a little out of sorts. We probably should have just walked in rather than use the drive-thru, but I seem to remember this day being smoother in past years. I just feel bad for my relative who couldn't get the breakfast item they wanted. Update: Someone promptly got back to me and gave me a free meal, so I changed the rating. Thank you!
  • IL
    ira lazareva
    Nov 25, 2025
    5.0
    Спасибо. Чисто, очень чисто и уютно.
  • SS
    Skylar
    Nov 21, 2025
    5.0
    Best McDonalds in Michigan

Frequently Asked Questions About McDonald's

What are the McDonald's Frankenmuth location's regular hours of operation?

The McDonald's in Frankenmuth is open daily from 5:30 AM to 11:00 PM, except Sundays when it opens at 6:00 AM.

When is the drive-through service available at McDonald's Frankenmuth?

The drive-through is open every day from 5:30 AM to 11:00 PM, except on Sunday when it opens at 6:00 AM and closes at 11:00 PM.