McDonald's

3.3
966 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
68889 M 62, Edwardsburg, MI
49112, United States

Hours

Reviews

3.3
966 reviews
5 stars
285
4 stars
212
3 stars
193
2 stars
99
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes for orders, both in-store and drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and trash in the lobby.

Staff Attitude

Feedback on staff behavior was mixed; while some praised friendly service, others reported rudeness and poor customer interactions.

Food Quality

The quality of food received mixed reviews, with some customers enjoying fresh items while others complained about cold or poorly prepared food.
  • JT
    Jenee' Tripp
    Nov 5, 2025
    1.0
    McDonalds in Edwardsburg would be a nice place for a fast food restaurant SMH. I go there regularly for lunch and today took the cake. I waited 25 minutes in the store for a 10 pc. Chicken McNugget, all while watching the sloppy looking manager walk back and forth, not once bending down to pick up the multiple receipts that were strewn throughout the store. A restaurant is only as good as it's manager, and this manager had no problem with her store looking disheveled and her customers waiting in line for 25+ minutes. Before I walked out the door, a lady at the counter finally asked an employee, "Is anyone going to take my order?!" Bad Bad Bad. Poor customer service, a messy store, and long wait times.
  • JP
    Jayson Patricio
    Oct 30, 2025
    1.0
    20 mins waiting time is horrible for a drive thru >.< lost my appetite
  • BW
    Billy Wylie
    Oct 27, 2025
    3.0
    Okay
  • AW
    Amber Watson
    Oct 25, 2025
    3.0
    Food is okay, love the app rewards
  • MM
    Mariah Mantey
    Oct 8, 2025
    3.0
    The amount of time it takes is getting longer and longer. I waited 25 minutes for a pre-ordered pick up order.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's Edwardsburg location?

McDonald's in Edwardsburg is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-through service available at McDonald's Edwardsburg?

The drive-through is open every day from 5:00 AM to 11:00 PM.