Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.6
2,361 reviews
5 stars
465
4 stars
333
3 stars
344
2 stars
208
1 star
1,011
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including rude staff, long wait times, and frequent order mistakes.
Food Quality
Many reviews highlighted issues with food quality, such as stale items, incorrect orders, and poorly prepared meals.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and dining area, contributing to a negative dining experience.
Staff Attitude
Customer interactions with staff were often described as unprofessional and lacking in basic customer service skills.
Management Issues
There were complaints about ineffective management, with reports of disorganization and lack of accountability among staff.
- RLRob LowesNov 18, 20251.0Worst big Mac ever. More like small Mac. Not only small, but not good either. McDonald's sucks.
- AMAsia MNov 16, 20251.0I live in Atlanta & visit here once they suck at this McDonalds their customer service skills & food is trash!!!
- LGLakeithea GriffinNov 14, 20251.0This McDonald’s is very horrible. They don’t know how to talk to people. I waited 35 minutes for my order in my order was still wrong at this point shut it down!
- BBBillyDavisMusicNov 11, 20251.0Horrible wouldn’t accept my money because I had some change & not straight dollars (no where did it say they weren’t accepting) the lady at the drive thru sucked HORRIBLE establishment
- TVTommy VercettiOct 23, 20251.0I ordered a coffee and sausage McMuffin at 10:20 thru the app. We all know breakfast ends at 10:30 and this is close to that time. I sat in the drive thru spot 1 until 10:40 waiting. Store was not busy at all. I ended up just driving off because I didn’t even want the food at that point. 1 sandwich can’t take this long. Bad service here.
Frequently Asked Questions About McDonald's
What are the drive-through hours at McDonald's in Eastpointe, MI?
The drive-through at McDonald's Eastpointe is open daily from 5:00 AM to 1:00 AM.
What are the in-store dining hours at McDonald's in Eastpointe?
The restaurant is open every day from 7:00 AM to 10:00 PM for in-store dining.
Does McDonald's Eastpointe offer delivery services?
Yes, McDonald's Eastpointe offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
Which payment options are accepted at McDonald's Eastpointe?
McDonald's Eastpointe accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order from McDonald's Eastpointe using a mobile app?
Yes, you can order using the McDonald's app available on both Apple App Store and Google Play Store.
What services does McDonald's Eastpointe provide?
McDonald's Eastpointe offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Where is McDonald's located in Eastpointe, MI?
McDonald's is located at 17921 E 9 Mile Rd, Eastpointe, MI 48021, USA.
Are there any nearby restaurants close to McDonald's Eastpointe?
Yes, nearby restaurants include Milestone Grill, Gina's Soul Food, Kum taste Sumn llc, josephines, Legend's Coney Express, Wendy's, Tubby's Grilled Submarines, and Taco Bell, offering diverse dining options within walking distance.
What nearby businesses can I visit around McDonald's Eastpointe?
Nearby businesses include the XFINITY Store by Comcast for telecommunications needs, Western Union for financial services, and Boost Mobile for mobile and IT services.
How can I use nearby transit or services to get to McDonald's Eastpointe?
While specific transit stations are not listed, you can find services like Enterprise Rent-A-Car nearby for car rentals, which can help you visit McDonald's and explore the area conveniently.