McDonald's

3.2
1892 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6412 N Telegraph Rd, Dearborn Heights, MI
48127, United States

Hours

Reviews

3.2
1,892 reviews
5 stars
570
4 stars
323
3 stars
333
2 stars
163
1 star
503

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and unprofessionalism.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and long wait times for food.

Food Quality

Feedback indicates inconsistent food quality, with reports of cold, undercooked, or poorly assembled items.

Management Issues

Several reviews highlight poor management practices, including lack of training and responsiveness to customer complaints.

Cleanliness

Some customers noted that the location is clean, while others reported unsanitary conditions.
  • KL
    Kurtis LaMotte
    1 day ago
    2.0
    Ordered Doordash and they forgot half my order so I reordered and they forgot half my order again!!! Completely unacceptable!!!
  • CM
    Charles Moll
    Nov 17, 2025
    1.0
    If I could leave no stars I would. Waited a half an hour, my whole lunchtime for food that I never got then had to wait another 10 minutes to get my money back. Horrible service manager threatened to cuss me out the whole time they’re worried about DoorDash orders and the drive-through just left the people in the lobby waiting
  • DB
    Diala Bakri
    Nov 1, 2025
    1.0
    I asked for fish fillet sandwich. I got a bread, cheese and sauce with no fish.
  • DW
    Donald J Wynn
    Oct 23, 2025
    1.0
    Very poorly ran location with awful service. It used to be good... Go down the street either north or south bound for a better experience.
  • TT
    Teresa Shearrer Lewis Trosin (Lady T)
    Oct 23, 2025
    4.0
    The young lady working drive thru, that brought out the food to vehicles, construction on drive thru window #2, She wa so sweet. Very nice personality.

Frequently Asked Questions About McDonald's

What are the drive-through hours for McDonald's at 6412 N Telegraph Rd?

The drive-through is open 24 hours every day of the week.

Can I get delivery from McDonald's in Dearborn Heights?

Yes, McDonald's offers delivery every day from 4:30 AM to 2:00 AM.