McDonald's

Reviews

• JB

  Jayne Barrientez

  1 day ago
  1.0
  Sucks.. whole order was wrong but especially the two cheeseburgers without buns… they didn’t put any of the condiments on. It was just two patties wrapped up in paper and all the cheese stuck to it..when I called to correct it, they hung up on me and then wouldn’t answer the phone after that .I’ll never go back. Contacted corporate
• TP

  Thomas Prout

  4 days ago
  1.0
  Seeing as I just watched two employees hop out of a car 2 spaces away from the back door, with an overwhelming smell of weed followed by a cloud of smoke that would make a vaper jealous, makes sense why they forget items you pay for, food is cold/Luke warm, or tastes like they dissected a previously made other food item, or over just slow service, or prices. Makes sense. Com'on guys, stuff is to expensive and time is too short for this.
• BB

  BigAcejack

  Dec 29, 2025
  1.0
  Trying to pick up a door dash order was the only customer..I was told to pull up and i have been waiting 45 min and counting. They have customers lined up around the building. I dont know what the employees are doing but they aren't working
• JW

  Jonathan Wilcox

  Dec 20, 2025
  2.0
  Went to the drive thru just before 6pm on a Saturday. Not overly busy. Got to the speaker and nobody came on to take my order. Waited about 5 minutes, nothing. Got out of line, went to the other lane. Nobody taking my order. Meanwhile in the first lane, the people who were behind me are getting their orders taken no problem. Nobody ever took my order. I parked and went in, ordered at the kiosk. A guy behind the counter (no uniform of any kind) said oh they’re not paying attention back here hold on they just bagged your order. He takes my receipt and goes to the kitchen. He comes back and asks if I want anything extra for my wait, maybe nuggets? I say sure. A couple minutes later a different person brings out my order. No extra nuggets, so I ask her. She asks who told you that? The guy is no longer in sight. She says well he’s not the manager he’s not allowed to say that. Okay so you’ve got some random guy back there lying to customers? The manager comes over at this point and is very hesitantly saying well maybe we could give you some fries. I said no thanks I just want to get out of here. I’ve had mediocre experiences here before but don’t think I’ll be back here again after this weird one. Take care everybody.
• DC

  D Coward

  Dec 19, 2025
  5.0
  Definitely on my top 3 favorite Mickey D's in America list. This team makes my baby and me feel so welcomed. Very down to earth, professional, and friendly. What I LOVE about this location is that they get it right consistently and with a smile. Fast food customer service often gets a bad rap. People cursing customers, ignoring them, putting things in food and showing just how foolish, evil, and unprofessional they choose to be, doesn't help to defend some workers. Not here! This restaurant has good food at 3pm like they do at 3am. I love great customer service and defend most people in this industry, because it can be hard getting it all done with a smile. This team does the hard work; makes it look easy; and make the customers feel so welcomed. The owner has two of my three favorite McDonald's. The difference between this owner's restaurants and some others is drastic! Its the difference between old, cold, missing food, from unprofessional and rude customer service reps and the awesome food and service that I get from the Dearborn Heights McDonald's on Telegraph Rd ( kitty corner to the flooring store). This McDonald's is worth the drive and the team should all be proud of their excellent service and good food. Compared to my experience at some of the nearby McDonalds, everyone here deserves a bonus. Get your Mickey D's here. You wont regret it.

Frequently Asked Questions About McDonald's