McDonald's

3.5
2615 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4145 S Telegraph Rd, Dearborn Heights, MI
48125, United States

Hours

Reviews

3.5
2,615 reviews
5 stars
972
4 stars
517
3 stars
435
2 stars
210
1 star
481

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and dismissive.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Cleanliness

The restaurant is generally noted for being clean and well-maintained, contributing positively to the dining experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared items.

Atmosphere

The dining environment received praise for being pleasant and spacious, though some customers preferred the previous decor style.
  • MD
    M D
    Nov 7, 2025
    5.0
    Food was the right temperature. Service was fast. Little waiting.
  • DX
    Devour X
    Nov 3, 2025
    5.0
    Robert was very nice to me and I love how he was greeting me
  • AH
    Alisha Hughes
    Oct 31, 2025
    5.0
    I love their Chip ahoy frappe` with 2 shot's of espresso 💝 and the food is good 👍
  • GH
    Gray Harper
    Oct 31, 2025
    5.0
    As far as modern fast-food experiences go, this particular McDonald's location is a genuine standout. What elevates it beyond the standard? A welcome return to true, customer-focused service. The dining room is notably nice and well-maintained, but the real feature here is the service model. I deeply appreciate that the team manages the drink station; you don't have to self-serve. It's a small detail, but having your order fully assembled and delivered to you is a throwback to how things used to be—and it significantly enhances the dining experience. The service is consistently good and efficient. If you appreciate a clean environment and a level of attention that is increasingly rare in quick-service restaurants, this location is a pleasant surprise and highly recommended.
  • RM
    Rhonda M
    Oct 26, 2025
    5.0
    Roman is always so kind & helpful. He always has a smile on his face!! Thank you Roman for being you

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Dearborn Heights?

McDonald's in Dearborn Heights is open daily from 5:00 AM to 3:00 AM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 3:00 AM.