McDonald's

3.5
2624 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4145 S Telegraph Rd, Dearborn Heights, MI
48125, United States

Hours

Reviews

3.5
2,624 reviews
5 stars
977
4 stars
517
3 stars
435
2 stars
213
1 star
482

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and professional staff, highlighting their positive interactions and efficient service.

Food Consistency

Several reviews noted issues with incorrect orders and food quality, including cold items and missing components.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.

Pricing Concerns

Customers expressed dissatisfaction with higher prices compared to other locations, feeling that the value did not match the cost.

Order Accuracy

A recurring theme was the frequent mistakes with orders, leading to frustration among customers.
  • TT
    Tia313
    Dec 31, 2025
    2.0
    I hate leaving bad reviews, but Some rude staff but Every place is gonna have their Rude staff of course. My Sprite was just carbonated water. I’m not sure if they knew the machine wasn’t working or what but if they did Instead of just giving it to me, they should’ve asked if I wanted something else. Fries were brown and overcooked.
  • RR
    Ray
    Dec 22, 2025
    2.0
    prices are 18% higher then surround mcdonalds
  • DC
    D Coward
    Dec 19, 2025
    5.0
    The kindest most professional people work here. One of my top 3 favorite McDonald's in America. The owner of this restaurant owns two of my faves. I wish that he would train other McDonald's on how to create a mutually respectful relationship with customers. Down the road, customers are never greeted, treated rudely, ignored, and served sub par and sometimes inedible food. The fact that human beings can take pride in serving cold food or doing foul things to the food of the customers that pay you says a lot about their low self worth. Clearly, the team here knows how to pick the best of the best. I'm so grateful that they are oftern en route to my daily activities. The playplace is small, but its the only one in the vacinity. So, I'm grateful that you have a playplace. The restaurant is clean. The parking is close and convenient. This popular location often has a long line, but the team gets people in and out in a timely manner. Thanks so much for all of your hard work. You make the bad ones look worse and that's GOOD. BLESSINGS TO EACH OF YOU.
  • RO
    ryan oaks
    Nov 25, 2025
    1.0
    That was the worst breakfast I've ever had. Yuck. What has happened?
  • GH
    Gray Harper
    Oct 31, 2025
    5.0
    As far as modern fast-food experiences go, this particular McDonald's location is a genuine standout. What elevates it beyond the standard? A welcome return to true, customer-focused service. The dining room is notably nice and well-maintained, but the real feature here is the service model. I deeply appreciate that the team manages the drink station; you don't have to self-serve. It's a small detail, but having your order fully assembled and delivered to you is a throwback to how things used to be—and it significantly enhances the dining experience. The service is consistently good and efficient. If you appreciate a clean environment and a level of attention that is increasingly rare in quick-service restaurants, this location is a pleasant surprise and highly recommended.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Dearborn Heights?

McDonald's in Dearborn Heights is open daily from 5:00 AM to 3:00 AM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 3:00 AM.