McDonald's

3.6
1918 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4133 W River Dr, Comstock Park, MI
49321, United States

Hours

Reviews

3.6
1,918 reviews
5 stars
650
4 stars
461
3 stars
384
2 stars
168
1 star
255

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor communication and attitude.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders being served, leading to frustration among customers.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

While some customers praised the freshness of the food, others noted issues with cold or improperly prepared items.

Cleanliness

The cleanliness of the location received mixed feedback, with some praising the cleanliness while others reported dirty dining areas.
  • RM
    Rigor Mortise
    6 days ago
    4.0
    It's Mcdonalds
  • AR
    Audi Riley
    Nov 15, 2025
    5.0
    Food was really fresh
  • JB
    Jessica Bollinger
    Nov 2, 2025
    1.0
    Got home and opened my Big Mac and someone took a bite out of it and someone took the Monopoly piece off the box.
  • SM
    Samantha Murphy
    Oct 28, 2025
    1.0
    The women in the drive-thru line were insanely rude today. I was asking questions and the first drive thru lady was rude, then vanished. (later found out she had a seizure, which I can empathize with and feel bad for her) however, she was still very rude before leaving, then I didnt know where she went so I was saying "hello" into the intercom where someone yelled "hold on a minute"... so I waited, the next person came to the speaker and I stated that the first woman was rude, (didnt know there was a medical emergency). This woman said, "You dont need to act like that shes having a seizure." To which I replied, I didnt know that, but Im not acting any sort of way, she was still very rude. Asked for the second girls name. She refused to give it to me and was also insanely rude. I come here twice a week on my way home from my medical infusions, and stop for my neighbor, as he's elderly and loves the breakfast and cant drive. The lack of professionalism all around and the lack of human decency and disgusting attitude was ridiculous, especially given the medical emergency. Hopefully more training is done. They also argued with me that my order wasnt processed but I have a receipt of completion and the money was taken out of my account, but I didnt get my food. Hopefully Selena is okay, and that the other girl learns some manners and proper conduct in such a situation because that was so offputting and rude.
  • BW
    Brittanie Wendler
    Oct 10, 2025
    2.0
    Now, normally I don't care to leave reviews when a place isn't 100% perfect, cause I have worked food service for 10+ years and I know how difficult it can be. It was a busy, yet seamless morning at the drive thru. Nothing felt like it was taking too terribly long with the line of customers. I ordered a McGriddle sub round egg cause I just prefer the flavor of the round vs the scramble folded egg. Paid almost $9 after tax. I finish my drive to work, munching on my perfect hashbrown. I open my sandwich, and what do you know. I was given a sausage mcmuffin. Which not only isnt what I ordered but it is also a cheaper product. To make matters worse it is the SECOND time this has happened at the location. Which just shows me that even with a very simple substitution, I don't get what I order and I am paying almost double the price for it. The first time, I thought it was just a fluke. Months later to have it happen again just shows no one actually cares. You're just going to be given whatever the workers decide. So knowing that corporations use these reviews as performance indicators for the managers, I sincerely hope management corrects their team. Cause no one likes getting something they didn't order, and especially if they are paying more money for what they ordered in the first place. At the end of the day, everybody can understand why this would be frustrating and it's the last time I am bothering with this location. I don't think my $9 every few months is going to have an impact on their bottom line, but it's just a simple call out to the lack of caring the staff has here and I wouldn't bother ordering here unless you're okay with just being given whatever order the staff feels like giving you.

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's at 4133 W River Dr, Comstock Park, MI?

McDonald's in Comstock Park is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 11:00 PM, starting at 6:00 AM on Sundays.