McDonald's

3.3
1365 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
35243 Groesbeck Hwy, Clinton Township, MI
48035, United States

Hours

Reviews

3.3
1,365 reviews
5 stars
457
4 stars
262
3 stars
223
2 stars
115
1 star
308

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and dine-in, often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or undercooked items, while others praised the freshness of their meals.

Customer Service

Customer service experiences varied widely, with some staff being described as rude or unhelpful, while others received positive interactions.

Cleanliness

Some customers noted that the location was clean and well-maintained, contrasting with the negative experiences reported.
  • MB
    Mike Bischoff
    2 days ago
    1.0
    prices much higher than other locations ripe off.
  • JM
    j m
    Nov 8, 2025
    5.0
    Fries were hot, didn't have to wait long for food, family was happy
  • GS
    Give Sand
    Nov 2, 2025
    1.0
    It sucks they are the only 24/7 open restaurants this place lacks self motivation, seems like it’s everyone first day at the job very disappointing place. corporate needs to be notified
  • MP
    Maxximillian Piechocki
    Oct 30, 2025
    1.0
    This has to be one of the worst McDonald’s I’ve gone to, I waited in line for 30 minutes for my food. I arrived at a little before 920 and was cashed out at 9:19 on the dot. I was then told to pull ahead and I waited and I didn’t get my food until almost 950. When I went to check my order because I ordered pickles on my snack wraps, and they charged me for 2 cups of pickles and said that they were going to put those cups of pickles on my snack wraps. When I looked at my snack wraps, I had only two Pickles. I had to go back inside wait another 15 minutes for someone to finally come over and give me the pickles. I was missing as well as address my Other Issue, Which was the fact that all my monopoly items did not have Monopoly pieces on them and when I asked about this, I was told that certain items they’re out of the monopoly pieces on. I asked if I was able to get monopoly pieces replaced by giving me other items that have monopoly pieces on them or even getting a refund and I was told no. The fact that my order was not made right and I was charged extra to have it made the way I wanted it is ridiculous. No other McDonald’s have I gone to where they have charged me $1.70 for 2 cups of pickles to be put on my snack wraps I’ve been charged far less at other McDonald’s to have pickles added to my snack wraps. The fact that I got charged for 2 cups of pickles and only received two pickles per wrap was absolutely the most ridiculous thing besides the 30 minute wait and the 15 minute wait time to get help. My fries were cold and soggy at that point from sitting in the bag, I wasn’t even offered fresh fries. I will not ever be coming back to this McDonald’s. I will be reporting it to McDonald’s corporate
  • MM
    Matthew
    Oct 14, 2025
    1.0
    This location is terrible it seems all times of the day. Night shift crew doesn’t know how to work the drive thru. Multiple times will they make you wait at the speaker and watch as they take multiple orders on the other lane. When confronted, they don’t care and have an attitude. The food has been undercooked more times than I can count. I used to come here often for lunch break, but I’ve been burned too many times, now. I’ll be going to the 15 mile location from now on.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 35243 Groesbeck Hwy, Clinton Township?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is open 24/7 at this McDonald's location.