McDonald's

3.3
1695 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1617 S Gratiot Ave, Clinton Township, MI
48036, United States

Hours

Reviews

3.3
1,695 reviews
5 stars
534
4 stars
298
3 stars
311
2 stars
168
1 star
384

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, many complained about cold, old, or improperly prepared items, including issues with freshness and cleanliness.

Staff Attitude

Numerous reviews highlighted rude or unhelpful staff, with several customers experiencing poor customer service and negative interactions.

Cleanliness

The restaurant was often described as dirty, with reports of unclean tables and unsanitary conditions affecting the dining experience.

Management Issues

Several customers noted poor management practices, including lack of communication, inadequate staffing, and failure to address complaints effectively.
  • NH
    Ninja Harrisoni
    Nov 16, 2025
    1.0
    Cannot do orders right.. rude... Lazy and nasty
  • RS
    Rob Sean
    Nov 3, 2025
    1.0
    Explains itself. Whoever made the burgers November 3rd at 1:30pm.. Maybe hold the hair on your orders. I threw mine out.
  • DD
    David
    Nov 2, 2025
    1.0
    Believe the google reviews 🤣 I'm at a loss for words. Come here and you'd think you were at a McDonald's on 7 mile in Detroit. If terrible customer service is what your about then this is your place! The worst part about the entire place is the management. The manager (well nvm go there once and you'll see what I mean)
  • KM
    kevin meredith
    Oct 29, 2025
    1.0
    dont understand how its faster to take customers orders and then have them pull up to six waiting spots.and then have employee bring food to your car.just wait till the first persons food is ready at the window.wowww what an old idea thats been around for a hundred yrs
  • LD
    Lisa Dees
    Oct 29, 2025
    1.0
    The food was good When we finally got it Not sure WHAT happened but an employee walked out The mgr was chasing out some guys outside The cashier had attitude We all wasted a whole 30 min break waiting on the food. Get your people together. Listening to the others waiting this is the norm

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Clinton Township, MI?

The restaurant is open from 7:00 AM to 11:00 PM every day of the week.

What are the drive-through hours at this McDonald's location?

Drive-through is open daily from 5:00 AM until 1:00 AM the next day.