McDonald's

3.2
1709 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1617 S Gratiot Ave, Clinton Township, MI
48036, United States

Hours

Reviews

3.2
1,709 reviews
5 stars
536
4 stars
299
3 stars
313
2 stars
168
1 star
393

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, with some even mentioning health concerns.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty tables and issues with food hygiene.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff behavior and overall store organization.
  • SS
    SJ
    Dec 30, 2025
    3.0
    Standard McDonald's. Not great but not bad
  • KT
    Kirsten Torres
    Dec 28, 2025
    1.0
    These people are THEEEE WORST!!! Order an iced caramel macchiato and they tried to argue that I meant a caramel frappe and wouldn’t switch the drinks. ALWAYS HAS BEEN THE WORST LOCATION.
  • ZZ
    zach
    Dec 21, 2025
    1.0
    Honestly this one has such bad service I wouldn't weep if it got shut down
  • CM
    Carlos Matti
    Dec 17, 2025
    3.0
    I only go here when it’s convenient. When I have time, I even drive to a further away McDonald’s on groesbeck. They’re friendly and move the line decently, the inside is comfortable. But they refuse to serve breakfast even as you’re visibly in front of the camera at the drive thru speaker when 10:30am strikes. And then the food in the evening is sometimes not fresh in my opinion. I don’t have to wonder why McDonald’s is seeing their customers abandoning them—when they won’t take my money for breakfast because the menu changed while I was waiting to be attended to, I left. When they don’t automatically give you a couple ketchup packets for your fries, why add hassle to your life and eat a fry without ketchup. Why give a company money when they’re unaccommodating and lack very basic service standards? We all know it’s a McDonald’s so expectations are low, but they’re no longer a cheap option for food so why wouldn’t I expect to be served breakfast when there on time or expect ketchup automatically for my fries.
  • TB
    Tina B
    Dec 9, 2025
    1.0
    Screwed up everything, food was cold, bun hard. Went back n get home again food still not hot. There were people in the back not in uniform..looked to be just hanging out. A Door dasher was waiting for 2 orders. He got the one order which sat on the counter getting cold he stood there waiting on drinks for another order which he didn't get. Another man waited over 15 min for his quarter pounder. People were coming in asking for their food from the drive thru! Most of the employees were just standing around doing nothing! I wouldn't recommend this mcdonald's

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Clinton Township, MI?

The restaurant is open from 7:00 AM to 11:00 PM every day of the week.

What are the drive-through hours at this McDonald's location?

Drive-through is open daily from 5:00 AM until 1:00 AM the next day.