McDonald's

3.6
1976 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
207 Lansing St, Charlotte, MI
48813, United States

Hours

Reviews

3.6
1,976 reviews
5 stars
711
4 stars
468
3 stars
403
2 stars
139
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, with some experiencing delays of over 30 minutes for their orders.

Food Quality

Numerous reviews mentioned issues with food being cold, overcooked, or incorrect, leading to dissatisfaction.

Cleanliness

Several customers noted that the dining area and restrooms were dirty, impacting their overall experience.

Staff Attitude

Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong modifications.
  • SJ
    Stacy Jackson
    Dec 30, 2025
    4.0
    Kids love it because it has the play place
  • KU
    Kcuf Uoy
    Dec 29, 2025
    2.0
    Food was old and had to wait for almost 10 mins for service
  • NW
    Nessa Whitt
    Dec 11, 2025
    1.0
    Workers are slow & lazy, food is over cooked, the workers (or) atmosphere is not welcoming. Horrible service.
  • AR
    Alanna Rodriguez
    Dec 8, 2025
    1.0
    McDonald's in Charlotte gotta change their hrs on their website they were already closed by the time I got there cause 12:00 is not true
  • EE
    Ellie
    Dec 3, 2025
    1.0
    Went here yesterday and honestly forgot to write this review because of how bad the service was and my brain probably wanted to forget the gosh awful experience but i went here yesterday in the morning and right when i got to the speaker i was ignored for almost 10 minutes kid you not. but this is not unique for mcdonalds at all because ive been to lots of mcdonalds that dont seem to care for how long the costumer waits in the line. then i ordered a cheese egg mcmuffin and it came out cold, slimy, and the muffin was over cooked. somehow the food was cold but the bread was burnt to a crisp. Was only in charlotte for the day but i promise you I will NOT be stepping foot or driving my tires anywhere near this mcdonalds. and i wouldn't suggest anyone else either lol. reading the 5 star reviews got me wishing i had that experience. this experince was almost as bad as when i found a wad of hair in my subway sandwhich almost 12 years ago.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 207 Lansing St, Charlotte, MI?

McDonald's is open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 6:00 AM to 12:00 AM through their online ordering platform.