McDonald's

3.3
2108 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6231 M 115, Cadillac, MI
49601, United States

Hours

Reviews

3.3
2,108 reviews
5 stars
674
4 stars
427
3 stars
353
2 stars
215
1 star
439

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported excessively long wait times for their orders, often exceeding 30 minutes, leading to frustration.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional, particularly from management.

Food Quality

While some customers enjoyed the food, many reported receiving cold or incorrect orders, and there were complaints about the overall quality being below expectations.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area, contributing to a negative dining experience.
  • AS
    Alishia Sleeseman
    3 days ago
    5.0
    Manager and employees were extremely nice and helpful
  • JS
    jay s
    3 days ago
    5.0
    its mcdonalds, so you know its not going to be 5 star quality, but everything was fresh everything was good, and the service was surprisingly good and employees were all friendly
  • CW
    Cullen Wiersma
    5 days ago
    5.0
    Me and my friends all 💯 % believe that this is the best McDonald’s location in the whole state!!! It was well worth the almost 2 hour drive from Grand Rapids. The food is always fresh and hot 🥵 the service is the fastest ever!! And the staff are excellent and extremely friendly.
  • JN
    Joshua Nolf
    Jan 2, 2026
    1.0
    This McDonald's has really went downhill. Last time I was there waited 45 50 mins. For a 20 piece chicken nugget. They gave me the wrong food. So turned around went back .waiting another 30 minutes window to tell them. they took back give it me a 20 piece finally..go to eat one of these extremely costly hard-earned nugget. they are the grossest coldest undercooked nuggets that were slimy! Today I went there for breakfast. They tried giving me somebody else's stuff again after Cindy big blonde was rude amazing don't care attitude won't be back!
  • MC
    Michelle Clark
    Dec 23, 2025
    1.0
    I jokingly refer to this is the slowest McDonald’s in the world. I’m not sure what the real problem is at this location, but 20 minutes or longer to get a fast food order is simply not fast food. Staff seems miserable and clearly haven’t been trained or coached in friendly, smiling service. While it’s a convenient location for a travel stop for me, I honestly prefer to get a snack at the Shell gas station next door.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Cadillac, MI?

McDonald's in Cadillac, MI is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

What are the drive-through service hours at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.