Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported excessively long wait times for their orders, often exceeding 30 minutes, leading to frustration.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional, particularly from management.
Food Quality
While some customers enjoyed the food, many reported receiving cold or incorrect orders, and there were complaints about the overall quality being below expectations.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area, contributing to a negative dining experience.
AS
Alishia Sleeseman
3 days ago
5.0
Manager and employees were extremely nice and helpful
JS
jay s
3 days ago
5.0
its mcdonalds, so you know its not going to be 5 star quality, but everything was fresh everything was good, and the service was surprisingly good and employees were all friendly
CW
Cullen Wiersma
5 days ago
5.0
Me and my friends all 💯 % believe that this is the best McDonald’s location in the whole state!!! It was well worth the almost 2 hour drive from Grand Rapids. The food is always fresh and hot 🥵 the service is the fastest ever!! And the staff are excellent and extremely friendly.
JN
Joshua Nolf
Jan 2, 2026
1.0
This McDonald's has really went downhill. Last time I was there waited 45 50 mins. For a 20 piece chicken nugget. They gave me the wrong food. So turned around went back .waiting another 30 minutes window to tell them. they took back give it me a 20 piece finally..go to eat one of these extremely costly hard-earned nugget. they are the grossest coldest undercooked nuggets that were slimy! Today I went there for breakfast. They tried giving me somebody else's stuff again after Cindy big blonde was rude amazing don't care attitude won't be back!
MC
Michelle Clark
Dec 23, 2025
1.0
I jokingly refer to this is the slowest McDonald’s in the world. I’m not sure what the real problem is at this location, but 20 minutes or longer to get a fast food order is simply not fast food. Staff seems miserable and clearly haven’t been trained or coached in friendly, smiling service. While it’s a convenient location for a travel stop for me, I honestly prefer to get a snack at the Shell gas station next door.
What are the regular operating hours of McDonald's in Cadillac, MI?
McDonald's in Cadillac, MI is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
What are the drive-through service hours at this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I get delivery service from this McDonald's? If so, what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM except Fridays and Saturdays when it runs until 11:30 PM.
What are some of the payment options accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
How can I order from McDonald's online or via mobile apps?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's app available on the Apple App Store and Google Play Store.
What services does this McDonald's location provide?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include Cadillac Sands Resort for a relaxing stay, Mitchell State Park for outdoor activities, and Java Too cafe for coffee or smoothies.
Is there convenient fuel and convenience shopping near McDonald's in Cadillac?
Yes, nearby are Marathon Gas, Shell gas station with convenience store, and Cadillac West EZ Mart for fuel and quick shopping needs.
Where can I find other dining options close to McDonald's in Cadillac?
Other nearby dining options include Subway sandwich shop, Mr Foisie's Pasties bakery, and B.C. Pizza of Cadillac for pizza and Italian cuisine.