Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,891 reviews
5 stars
603
4 stars
357
3 stars
288
2 stars
167
1 star
476
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, with many waiting over 30 minutes for their orders, particularly in the drive-thru.
Cleanliness
Multiple reviews highlighted the dirty conditions of the restaurant, including sticky tables, unclean bathrooms, and overall unsanitary environments.
Staff Attitude
Several customers noted rude or unhelpful staff interactions, with complaints about poor customer service and lack of attention to orders.
Food Quality
Customers experienced issues with food quality, including cold or improperly prepared items, and inconsistent freshness.
- ACAugust ClarkJan 2, 20262.0It never fails that this location is the LONGEST wait I ever have for food every single time.
- MMMichelleDec 30, 20255.0This mcdonalds used to be so slow! The last couple times they've been so fast, even during the lunch rush. 🙌🫶
- CRCole ReuterDec 28, 20255.0I love this McDonald's location because their food is good. My friend Darren works there i have seen him working there when it was me and my mom and with the STEP PROGRAM.
- KZKimberly ZaleskiDec 21, 20253.0Over a 10 minute wait at the menu in the drive thru with no acknowledgment. McDs easily lost 15 customers in that time. No discount offered for significant wait. Im assuming understaffed.
- PTPeter ThornDec 20, 20251.0Awful experience. Wasn’t even busy but the service was slow. Many employees doing nothing. Our food came out cold. Our fries were overcooked. Almost all our fries were rock hard crunchy. Place was disgusting and nothing was stocked. There was a loud beeping noise non stop. Adding a picture of one soft fries verse our crunchy fries.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in Brighton, MI is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it opens at 6:00 AM.
What are the drive-thru hours at McDonald's on North Grand River Road?
The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery daily from 6:00 AM to 10:45 PM.
Can I order McDonald's food via mobile apps?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store, or order online through provided links.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services and amenities does McDonald's at 8515 North Grand River Road provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby fast food options are available near McDonald's on North Grand River Road?
Nearby fast food restaurants include Burger King, Wendy's, and Firehouse Subs, offering guests alternative dining options in the area.
Are there nearby shopping centers or retail stores near this McDonald's?
Yes, Brookside Mall and retail stores like RadioShack, The Vitamin Shoppe, Plato's Closet, and Burlington are close by, ideal for combining shopping with your McDonald's visit.
What fitness or physical therapy facilities are near McDonald's at this location?
Orangetheory Fitness, Title Boxing Club Brighton, and Athletico Physical Therapy are nearby, convenient for those wanting a meal before or after workouts or therapy sessions.
Where is McDonald's located and how can I contact this location?
This McDonald's is located at 8515 North Grand River Road, Brighton, MI 48116, USA. You can reach them by phone at +1 810-227-3400.