McDonald's

3.4
1515 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2209 S Telegraph, Bloomfield Hills, MI
48302, United States

Hours

Reviews

3.4
1,515 reviews
5 stars
552
4 stars
273
3 stars
249
2 stars
129
1 star
312

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude employees, long wait times, and incorrect orders.

Cleanliness

Some reviews highlighted the cleanliness of the location, with several customers noting it as one of the cleanest McDonald's they have visited.

Food Quality

Mixed feedback on food quality, with some customers praising hot and fresh food, while others complained about incorrect orders and unsatisfactory taste.

Management Concerns

Several reviews mentioned issues with management, including unresponsive staff and lack of accountability for service problems.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and efficient service during certain visits.
  • PD
    Patty DuFresne
    Dec 28, 2025
    3.0
    Ordered 2 coffees with cream and sugars on the side, and a small fry... received the 2 coffees, but no stir sticks or creamers or sugars. Then asked the guy at the window for the missing items and he seem clueless. Oh.. and the fries we ordered were completely "dumped" inside the bag.
  • BH
    Blaine Harris
    Dec 20, 2025
    1.0
    Don't bother coming during the third shift. Always takes too long to order and get the food in the drive thru.
  • AC
    Alicia Coatsworth
    Dec 14, 2025
    1.0
    I guess I didn’t know it was that hard to follow directions. Waited over 35 minutes and had to remake our food 3 times and still didn’t get it right. Asked for mustard so the burger wasn’t that plain and told me they didn’t have any then continued to toss the ketchup packets on the counter at me.
  • AA
    Anwar Alkeilani
    Dec 13, 2025
    1.0
    Every time I ask for a receipt they tell me the printer is not working. Get it fixed. Getva new one. Stop with the lies.
  • IG
    Ivy G
    Dec 5, 2025
    1.0
    OK, so I’m actually writing this about the behavior of the employees, not the food. Especially recently, the customer service has been absolutely awful. I’m not sure if it’s being run by overworked teenagers, either way, There’s no excuse. They treat you like crap when you come to the drive-thru, no matter how calm and nice you are. One time, I asked to upgrade to large meal, two employees kept overlapping each other on the speaker and were contradicting each other's sentences. It was so odd and confusing. I had to calmly ask them to stop so I could actually understand what was happening. They will also rush you after every single word. “I’d like a nugget meal with…WHAT DRINK AND SAUCE” multiple times in a row in one breath??? like calm down, I’m literally about to tell you? It’s absolutely frustrating and uncalled-for. I also notice they close 3–4 hours early most nights. Which isn’t a huge deal. Just wish they would update the hours on the website, so people don’t waste their time.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Bloomfield Hills?

McDonald's in Bloomfield Hills is open from 6:00 AM to midnight on Monday through Wednesday and Sunday, and from 6:00 AM to 2:00 AM on Thursday through Saturday.

When is the drive-thru at McDonald's in Bloomfield Hills open?

Drive-thru hours are from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 2:00 AM Thursday through Saturday.