McDonald's

3.4
1882 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2193 Rawsonville Rd, Belleville, MI
48111, United States

Hours

Reviews

3.4
1,882 reviews
5 stars
614
4 stars
364
3 stars
368
2 stars
155
1 star
381

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at the drive-thru and inside the restaurant, with some experiences exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Behavior

Feedback on staff interactions was mixed, with some customers praising friendly service while others reported rudeness and unprofessional behavior.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and bathrooms, as well as concerns about food safety.

Food Quality

While some customers enjoyed fresh and hot food, others complained about old or poorly prepared items, indicating inconsistency in food quality.
  • KK
    Kamun
    Nov 16, 2025
    1.0
    Do you enjoy waiting in the drive thru line for 30+ minutes during what is normally a "slow part of the day?" Do you love it when it takes 20 minutes to get acknowledged by any one of the 12 employees running around behind the counter? Does it tickle your bones when you're asked to pull up past the second window to "sit by the trash can" and watch 8 other people get their food ahead of you, and then when your own bag is finally brought out after another 10 minutes, the order is wrong, so you have to go inside and wait 20 minutes for a correction while the rest of your food is getting cold? If you answered "yes" to all three questions, then McDonald's Rawsonville is the place for you, where Disappointment is Guaranteed! I had the time to write this entire review in line before even making it to the speaker, by the way. This is not an uncommon sight to see.
  • LF
    Lauren Filey
    Nov 5, 2025
    1.0
    This mcdonalds is always so slow its so annoying!! Makes me late to class and meetings almost every day. They need to get more staff or something its getting out of hand. I think maybe it's because the other McDonald's on Belleville is closed so they have more people coming here but still!!! Takes for freaking ever. Also the food is not that good at this location. Im really upset.
  • BG
    Ben Gore
    Nov 2, 2025
    1.0
    This place is awful. It took 40 whole minutes yes 40. The employees were absent we stood in the lobby for a half an a hour with no assistance. Do not waste your time here they don’t do their job and they don’t care about you.
  • EJ
    Ethan & Joanna Jones
    Nov 2, 2025
    1.0
    Terrible customer service! Had to drive to another McDonalds in order to get drinks. Waited 25 min inside, called back, no one came. Ended up going through the drive through to get part of my order and went to another McDonalds to get the rest of our groups food.
  • AA
    Alhazzred
    Oct 28, 2025
    2.0
    At the time of this review, the quality of service has recently gone down sharply at this location due to the (temporary) closure of the nearby location on Belleville road. They got lumped with all the extra business and everything takes so much longer now. It's a common sight at almost all times of the day to see and have to sit in a long line at the drive through. The food hasn't changed, but you could be waiting a lot longer to get it. I feel bad for them but my sympathy is diminished just a little when a minor mismatched order takes over fifteen minutes to be seen at the counter. Hopefully it can get back to normal for them sooner than later.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 6:00 AM to 1:00 AM.

When is the drive-thru service available?

The drive-thru is open every day from 7:00 AM to 1:00 AM.