Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times in both the drive-thru and inside the restaurant, with some experiences exceeding 30 minutes.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, leading to frustration among customers.
Staff Behavior
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
While some customers praised the freshness and taste of the food, others reported receiving cold or old items.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
MM
Mindy Marker
4 days ago
2.0
Ordered a few times, and EVERY ORDER, three times is a charm! Sad you leave out something every order, actually had the second driver return and get the rest of our order. We will order from another McDonald’s further away to get a correct order!! Feeding the team over here!! Poor fellas were hungry today, all thanks to your service!! Get it together people!!
JH
Jamie Hunter
Jan 1, 2026
5.0
I found ordering on the app you get food alittle quicker now if fries would be hot
AB
Amber Lee Brown
Dec 28, 2025
4.0
Great food, staff, and fun! They only lost a service point because they wouldn't sell me a happy meal toy for my 7 year old when I couldn't afford a whole happy meal.
MM
Mary
Dec 23, 2025
2.0
The service is ok. Ordering my own food works well. The food is good and warm.
I sometimes DoorDash for extra cash. They treat doordashers like garbage. I get shoved a back and yelled at to quickly move forward and check the bag then and take my pics for DoorDash verification. So I do that. Then I see the order isn’t correct. So I wait in a long line to get my customers correct order because they matter. They paid for the food. Not me. I’m the middle man. So why do I have the night manager, some young white dude, belittle and yell at me? I’m a female who is always kind and considerate and I do not want some young male who lacks any emotional maturity yelling at me and telling me to learn what a DoorDash bag looks like.
Learn to train your staff to not shove bags at us through a window and literally tell us to move forward right away, giving us no time to even verify you handed us the correct items.