McDonald's

3.8
1145 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
901 S Euclid, Bay City, MI
48706, United States

Hours

Reviews

3.8
1,145 reviews
5 stars
468
4 stars
279
3 stars
180
2 stars
81
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and unresolved order issues.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Mixed reviews on food quality; some enjoyed hot and fresh items, while others received cold or improperly prepared food.

Cleanliness

Concerns about cleanliness in the dining area and bathrooms, with reports of dirty tables and overflowing trash cans.

Speed of Service

While some praised the quick service, others experienced long wait times and inefficient drive-thru operations.
  • MZ
    Marissa Zajac
    Nov 3, 2025
    1.0
    TERRIBLE customer service.
  • ET
    Emma Thompson
    Nov 2, 2025
    1.0
    I went there yesterday got a 4 piece nugget, a small fry and a water which came to $5 and some change, when I got to the window they proceeded to tell me that I didn't order a fry and just gave me the nuggets and the water for $5??? So I went on the app and put a nugget and water in my mobile order to the the price and what do you know it was less than $5. So not only did they get me for a few dollars I also didn't get my fry, I've never had a McDonald's steal my money before, I'm speechless.
  • WB
    Wesley Baranic
    Sep 18, 2025
    1.0
    Manager is overwhelmed and thinks she can tell customers how to conduct themselves. She should probably go into a more easy going industry, maybe stick to cleaning toilets.
  • RT
    Rose Tanner
    Aug 29, 2025
    3.0
    My favorite sandwich at this McDonalds has always been the filet o fish. But for the price of the fish sandwich these days and then only getting a half a slice of cheese to me it's just not worth the buying any more. But the fish filet on the sandwich was piping got and nice and the coating was nice and crispy and very good. But for the price I would think you would get a whole slice of cheese like it used to be made in the past. I was disappointed because I ❤️ 🧀 and to me it's not worth the price when they skimp out on the cheese and only put a half slice of cheese on the fish filet sandwich.
  • KD
    Kenneth Doan
    Aug 19, 2025
    5.0
    My Carmel frappe was great

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 901 S Euclid, Bay City?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's in Bay City?

McDonald's delivery service operates daily from 5:00 AM to 10:30 PM.