McDonald's

3.7
997 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
510 North Tuscola Road, Bay City, MI
48708, United States

Hours

Reviews

3.7
997 reviews
5 stars
401
4 stars
213
3 stars
199
2 stars
66
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiencing delays of over 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and special requests not being fulfilled.

Staff Attitude

While some customers praised friendly staff, others reported rude behavior and poor customer service experiences.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.

Cleanliness

Several reviews mentioned dirty restrooms and unsanitary conditions, impacting the overall dining experience.
  • AH
    Ashley H
    1 day ago
    1.0
    My rewards never seem to work and they don't always give me the deal or discount that I redeemed.
  • BD
    Brad Davis
    1 day ago
    3.0
    For the love of French fries, can you PLEASE fill the large container full NOT HALF FULL! They are almost 4 bucks and you only fill it half full every dang time!
  • AM
    Alex Miller
    Jan 4, 2026
    2.0
    Everything was standard McDonalds, except the long black hair embedded in my double quarter pounder was pretty sick, hairnets are a must!
  • DT
    Deirdre Therese
    Dec 23, 2025
    4.0
    When a person orders hotcakes...it seems like common sense to include syrup and utensils... We were in a hurry ... Having to get drive thru breakfast and eat in the car. This is a huge inconvenience...use common sense!
  • CC
    C
    Nov 23, 2025
    4.0
    I sure wish they wouldn't water down their orange juice so much. Other McDonald's are much better. Schools need to teach students how to count back change. Store owners need to do the same.

Frequently Asked Questions About McDonald's

What are the delivery hours at McDonald's on weekdays?

McDonald's delivers from 5:00 AM to midnight Monday through Saturday.

When is McDonald's drive-through open during the week?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.