McDonald's

3.7
990 reviews
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Business Details

510 North Tuscola Road, Bay City, MI
48708, United States
(989) 892-2040
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
510 North Tuscola Road, Bay City, MI
48708, United States

Hours

Reviews

3.7
990 reviews
5 stars
400
4 stars
212
3 stars
196
2 stars
65
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and welcoming staff, particularly during morning shifts, but also reported issues with order accuracy and slow service.

Food Consistency

While many customers enjoyed the standard McDonald's food, there were complaints about food quality, including incorrect orders and poorly prepared items.

Cleanliness

The restaurant was noted for its cleanliness, although some customers reported dirty bathrooms and issues with the cleanliness of food preparation.

Speed of Service

Customers experienced inconsistent wait times, with some reporting quick service while others faced long delays, particularly during busy hours.

Management Issues

Several reviews highlighted poor management interactions, including rudeness and lack of accountability for mistakes.
  • CC
    C
    1 day ago
    4.0
    I sure wish they wouldn't water down their orange juice so much. Other McDonald's are much better. Schools need to teach students how to count back change. Store owners need to do the same.
  • SP
    Shane Plowman
    Nov 8, 2025
    1.0
    These losers make me pull ahead and wait every time. They make you wait for 10 minutes, and bring out food that is barely warm and the fries were only half full after waiting for 10 min. Avoid this place, it is NOT fast food. Places like this deserve to go out of business!
  • II
    IndridCold8288
    Nov 1, 2025
    1.0
    Rude employees, food was terrible, hostile work environment in the kitchen, won't pay attention to customers waiting but sure watch that pop machine thats not behind the counter yet.
  • AP
    Andrew Paul
    Oct 14, 2025
    5.0
    The middle age woman who works the second window in the morning is very nice she always greets with a big smile and a friendly tone and says good morning and have a great day I've come to enjoy getting breakfast at this McDonald's over the one on Washington. Both are 1 mile from me. I prefer this tuscola store because of the friendly energy and atmosphere.
  • MS
    Melody Shurkey
    Sep 24, 2025
    5.0
    Quick and friendly
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Frequently Asked Questions About McDonald's

What are the delivery hours at McDonald's on weekdays?

McDonald's delivers from 5:00 AM to midnight Monday through Saturday.

When is McDonald's drive-through open during the week?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.