Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
834 reviews
5 stars
333
4 stars
217
3 stars
166
2 stars
48
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and efficient service, highlighting specific staff members who went above and beyond.
Food Consistency
Feedback on food quality was mixed, with some customers receiving hot and fresh meals while others reported cold or improperly prepared food.
Cleanliness
The restaurant was frequently noted for its cleanliness, with several reviews mentioning the staff's efforts to maintain a tidy environment.
Order Accuracy
There were multiple complaints about incorrect orders and issues with the drive-thru service, indicating a need for improvement in order accuracy.
Ice Cream Machine Issues
A recurring theme was the ice cream machine being out of order, which frustrated many customers.
- MDMike Dardas3 days ago1.0This McDonald’s always gets your order wrong. Never gives you sauce for happy meals .
- CPCasandra PhilopulosDec 10, 20255.0Only problem I'm having is the app for McDonald's keeps messing up it's annoying I have points I can't use
- TTTrismegistusNov 29, 20254.0This McDonald's has been consistently good. Outstanding service, Friendly Staff. Orders correct, food served hot and fresh. Even if a simple sandwhich is customized they get it right. Best in area!
- BWBennett WrightNov 12, 20254.0Pretty good overall but one time I went here the ice cream machine was broken but overall good McDonald’s
- ECE COct 1, 20255.0Place looks great. Workers are constantly busy, cleaning and taking orders. First time ever seeing a person cleaning outside windows. Food was freshly made and fries were hot. Place is doing great.
Frequently Asked Questions About McDonald's
What are the regular dining hours of McDonald's at 5111 McKinaw Road, Bay City?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.
Does this McDonald's location offer delivery service and what are the delivery hours?
Yes, delivery is available every day. Delivery hours are 5:00 AM to midnight Monday through Saturday, and 6:00 AM to midnight on Sundays.
Is there a drive-through option available at McDonald's on McKinaw Road?
Yes, the drive-through is open daily from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sundays.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order ahead using a mobile app at this McDonald's?
Yes, you can use the McDonald's App available on the Apple App Store and Google Play to order ahead for pickup or delivery.
Does McDonald's on McKinaw Road offer curbside pickup?
Yes, curbside pickup is available at this location for a convenient and contactless pickup experience.
What services does this McDonald's location provide besides food?
They offer WiFi, mobile offers, mobile ordering, drive-thru service, gift cards, and McDelivery.
What nearby places can I visit before or after dining at McDonald's?
You can visit Marathon gas station and convenience store nearby for fuel or snacks, or check out Fabiano Brothers liquor and grocery store for drinks and groceries.
Are there medical facilities close to the McDonald's on McKinaw Road?
Yes, nearby are Grace Hospice, Visiting Physicians Association, HarmonyCares Medical Group, and Heartland Home Health Care, which could be useful if you need medical services in the area.
How can nearby transportation or service companies assist customers visiting McDonald's?
Nearby places like Straits Service Co (a freight and cargo service) and Corrigan Moving Systems can assist with logistics and transportation needs potentially relevant for visitors or local businesses.