McDonald's

3.8
834 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5111 McKinaw Road, Bay City, MI
48706, United States

Hours

Reviews

3.8
834 reviews
5 stars
333
4 stars
217
3 stars
166
2 stars
48
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and efficient service, highlighting specific staff members who went above and beyond.

Food Consistency

Feedback on food quality was mixed, with some customers receiving hot and fresh meals while others reported cold or improperly prepared food.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several reviews mentioning the staff's efforts to maintain a tidy environment.

Order Accuracy

There were multiple complaints about incorrect orders and issues with the drive-thru service, indicating a need for improvement in order accuracy.

Ice Cream Machine Issues

A recurring theme was the ice cream machine being out of order, which frustrated many customers.
  • MD
    Mike Dardas
    3 days ago
    1.0
    This McDonald’s always gets your order wrong. Never gives you sauce for happy meals .
  • CP
    Casandra Philopulos
    Dec 10, 2025
    5.0
    Only problem I'm having is the app for McDonald's keeps messing up it's annoying I have points I can't use
  • TT
    Trismegistus
    Nov 29, 2025
    4.0
    This McDonald's has been consistently good. Outstanding service, Friendly Staff. Orders correct, food served hot and fresh. Even if a simple sandwhich is customized they get it right. Best in area!
  • BW
    Bennett Wright
    Nov 12, 2025
    4.0
    Pretty good overall but one time I went here the ice cream machine was broken but overall good McDonald’s
  • EC
    E C
    Oct 1, 2025
    5.0
    Place looks great. Workers are constantly busy, cleaning and taking orders. First time ever seeing a person cleaning outside windows. Food was freshly made and fries were hot. Place is doing great.

Frequently Asked Questions About McDonald's

What are the regular dining hours of McDonald's at 5111 McKinaw Road, Bay City?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.

Does this McDonald's location offer delivery service and what are the delivery hours?

Yes, delivery is available every day. Delivery hours are 5:00 AM to midnight Monday through Saturday, and 6:00 AM to midnight on Sundays.