McDonald's

3.5
1720 reviews
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Business Details

314 Washington Ave, Bay City, MI
48708, United States
(989) 895-5500
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
314 Washington Ave, Bay City, MI
48708, United States

Hours

Reviews

3.5
1,720 reviews
5 stars
599
4 stars
381
3 stars
318
2 stars
126
1 star
296

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders and missing items.

Service Quality

Mixed feedback on staff friendliness, with some praising the service while others noted rudeness and unprofessional behavior.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant and bathrooms.

Wait Times

Customers frequently complained about long wait times, both in the drive-thru and for in-store orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about stale items and incorrect preparation.
  • TA
    Tommy Andrew
    Dec 31, 2025
    5.0
    Hot coffe and tasty egg McMuffins this morning and I say some of the best service over ever had at a McDonald’s. Just a real nice experience with the staff, friendly and welcoming.
  • JL
    John Lago
    Dec 31, 2025
    1.0
    What do you expect from a mcdonald's that's next to such a poverty stricken area... Head to sick children in the back of my vehicle and requested the food to be delivered out to the pick up area after 20 minutes of waiting.I got out of the vehicle and said something to the guy serving all the other vehicles in the drive through. When he came over and realize there was an issue he laughed at my frustration, and when asked him directly if he was laughing at my frustration , he had no problem smirking and smiling while saying yes. JAYDON SHOULD NOT BE A MANAGER IF HE CAN'T DEAL WITH PEOPLE.\NWHO HAVE LEARNING DISABILITIES AND GET FRUSTRATED EASILY WHEN IT COMES TO READING AND TECHNOLOGY. THEY WERE REFUNDED MY MEAL AND GAVE IT TO ME FOR FREE. BUT THE OVERALL EXPERIENCE I WILL NEVER FORGET AND I WILL NEVER RETURN.
  • QT
    Quentin Tatro
    Dec 30, 2025
    1.0
    This McDonald’s is a joke I literally would personally love seeing every employee here jobless due to the pure incompetence and negligence(Except for that one lady with the dreads) I’ve seen from this location the past 5 years. Bay city is being dragged down by this McDonald’s location. 3 items on an order they forgot one and messed up the other 2
  • RR
    Robert Richardson
    Dec 29, 2025
    4.0
    They packaged the food pretty well and it was pretty quick in and out.
  • SL
    Shay Lopez
    Dec 13, 2025
    1.0
    There was beard hair in my hot coco and pretty much wasn’t hot coco at all. It tasted like straight up milk, and people not wearing hair nets/beard nets. The lady had attitude when I asked them to remake.
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Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's, 314 Washington Ave, Bay City, MI?

McDonald's is open daily from 5:00 AM to 12:00 midnight for regular dining.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's drive-thru is available every day from 5:00 AM to 4:00 AM the next day.