Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,708 reviews
5 stars
594
4 stars
380
3 stars
316
2 stars
125
1 star
293
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported consistent issues with incorrect orders, including missing items and wrong food.
Cleanliness
Numerous reviews highlighted the restaurant's poor cleanliness, with dirty dining areas and restrooms being a common complaint.
Customer Service
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior and lack of assistance.
Wait Times
Customers frequently mentioned long wait times for food, both in the drive-thru and when dining in.
Food Quality
Several reviews criticized the quality of food, mentioning stale items, cold fries, and overall dissatisfaction with the meals.
- MSMick Silvas2 days ago5.0Excellent service, great staff, highly recommend 👌
- KPKeeley Precious5 days ago3.0Need more employees. Waited for my food for a good 20mins plus.
- MDMary DickersonNov 14, 20253.0Staff acted like they didn't want to be bothered. Drive thru is challenging. No receipt
- RSRyker SchaeferNov 8, 20253.0I loved this place but I didn't like some of the workers but they get paid low so I get it.
- JDJames DanksOct 20, 20251.0Ordered 2 sandwiches one was made wrong had to throw it away other one was just disgusting stale bread dry patty no flavor and ketchup on the wrapper barely on the sandwich corporate needs to just close half of their locations in this city and get some quality control
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's, 314 Washington Ave, Bay City, MI?
McDonald's is open daily from 5:00 AM to 12:00 midnight for regular dining.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's drive-thru is available every day from 5:00 AM to 4:00 AM the next day.
Can I get delivery from McDonald's in Bay City, and what are the delivery hours?
Delivery service is offered daily from 5:00 AM to 3:30 AM via McDonald's delivery platform.
What types of payment options does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa as payment methods.
What services are available at McDonald's on Washington Ave?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app to order from McDonald's at this Bay City location?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Where exactly is McDonald's located in Bay City, MI?
McDonald's is located at 314 Washington Ave, Bay City, MI 48708, USA.
What nearby places can I visit before or after dining at McDonald's?
You can visit Bay County Historical Society museum, City Hall Bay City, or enjoy a show at Bottomz Up Bar & Grill nearby.
Are there other fast food restaurants near McDonald's on Washington Ave?
Yes, Taco Bell is a nearby fast food restaurant offering Mexican cuisine close to McDonald's.
Which community services and organizations are near McDonald's in Bay City?
Nearby community services include The Salvation Army of Bay City and Bay Area Amateur Radio Club.