McDonald's

3.6
1136 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3840 E Wilder Rd, Bay City, MI
48706, United States

Hours

Reviews

3.6
1,136 reviews
5 stars
426
4 stars
245
3 stars
213
2 stars
87
1 star
165

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Frequent complaints about cold, stale, or poorly prepared food, with some positive mentions of fresh items.

Service Issues

Customers experienced slow service, rude staff, and lack of attention from employees, impacting overall satisfaction.

Cleanliness

Mixed reviews on cleanliness, with some noting dirty conditions and others praising the cleanliness of the dining area.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, contributing to a negative customer experience.
  • AA
    Ariez
    Dec 17, 2025
    3.0
    Young awkward boy was doing everything and the other workers are chatting, the bigger blonder girl employee was hitting their vape in the walkway, also large fry was half full with no bag fries, disappointed
  • LH
    Leila Halm
    Dec 3, 2025
    1.0
    Every time I order food from this restaurant I get half of my fries and they taste like they’ve been sitting there for 20 minutes. Do better, and read your orders better please yall juking me out of my apple slices.
  • RR
    Rain
    Dec 2, 2025
    4.0
    It could be cleaner and more welcoming, I remember when I was a kid going to mcdonalds was exciting but it felt like I was sitting inside of a totalitarian style building. So Grey, dull and depressing.
  • KK
    Kirk
    Nov 9, 2025
    1.0
    This place is a joke tell me to wait 7 mins for my breakfast and I get home and my Order is wrong and then I call there and she say o I might of gave u the wrong order but they got half of my order right and all they can say is u can just waste more time to come back I just got home I shouldn’t have to go back…………..smh
  • AA
    Anna Appold
    Oct 26, 2025
    2.0
    Went through the drive thru today, ordered a cheeseburger happy meal no onions a a lg coke.i get the happy meal and coke, take a swi of coke and it's a coke zero! Yuck !! No biggie right my fault for not paying attention to the order screen.. grab the cheeseburger it's marked no onions ok cool beans, I open it to make sure and sure enough there's onions on it! Ok I'm disappointed.. I go inside and stand at the counter, there is a woman at the register she gets done assisting the the person in front of me then walks away! No " hello, I'll be with you in a moment or anything.. I stood there for almost 5 minutes while other workers just looked at me and then away.. no one acknowledged the gentleman that came in after I did either.. the woman at the counter looked like she didn't want to be there , a young woman finally acknowledged me and inquired about what I needed, i told her and the problem was fixed.. I fixed my coke zero to a regular coke ok no problem, my cheeseburger was remade, so off to enjoy !! Right, nope, my French fries were cold by the time I got them and my fresh cheeseburger wasn't even hot!!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3840 E Wilder Rd, Bay City?

McDonald's in Bay City is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it remains open until 1:00 AM.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers delivery including same-day and no-contact delivery options.