Business Details
About
Fast Food Restaurant
This Wendy's location is permanently closed.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
939 reviews
5 stars
297
4 stars
230
3 stars
144
2 stars
85
1 star
183
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold, stale, and poorly prepared items.
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with several customers experiencing poor service and negative interactions.
Staffing Issues
Customers noted that the restaurant is often understaffed, leading to long wait times and inadequate service.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and unpleasant odors inside the restaurant.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
- ESEli StormNov 1, 20251.0Didn’t get a chance to rate the food because I didn’t get any. I tried to call to see if this location had chicken tenders because apparently all locations are all out with no information when they will be back. Nobody answered the phone. Then when I pulled up a good amount of the staff was relaxing in the lobby. Highly unsatisfied. Went to the Arby’s next to this location instead.
- JCJennifer ClaphamOct 25, 20251.0The food was nasty I got the wrap meal and the chicken was so hard in it I could not even eat the wraps the service was not good at all
- ANAustin NewmanOct 16, 20251.0Any star above one is way too much. No way they can be real. This is like bottom of the barrel.
- JEJohn EverymanOct 15, 20251.0Extremely understaffed. Always working with a skeleton crew. Extremely long waits. There were only two people ahead of us in the lobby. They have nice people. They just are struggling with staffing.
- KCKeyaria CSep 28, 20252.0The food is VERY good, the guy working register around 6:30-7 today (sep 28) was VERY nice and good customer service. but after me and my family got done eating(the biggy bag) and left we all felt like throwing up and we were taking turns in the bathroom throwing up. Id recommend this fast food place but everytime i come here i end up throwing up. So only go if you want to feel sick after.
Frequently Asked Questions About Wendy's - Closed
Is 130 Brown Road Wendy's still open?
Our apologies, this particular location is temporarily closed. Please check back soon for more updates.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Auburn Hills, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Auburn Hills, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call or text.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (248) 393-7795.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Is the Wendy's location at 130 Brown Road in Auburn Hills currently open?
This Wendy's location at 130 Brown Road in Auburn Hills is permanently closed.
Are the drive-through services available at this Wendy's?
Drive-through services are not available because this Wendy's location is permanently closed.
Does this Wendy's location offer delivery or takeout services?
Although the location is closed, Wendy's generally offers delivery and takeout services through their app and website, but not at this specific Auburn Hills location.
How can I check Wendy's menu prices and nutrition information?
Menu prices and nutrition information can be found on Wendy's official menu website or their mobile app by selecting your preferred location.
What payment methods are accepted by Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I provide feedback or contact this Wendy's location?
For feedback, you can contact Wendy's Customer Care team via their Contact page, call or text 888-624-8140, fill out the Customer Satisfaction Survey, or call this location directly at (248) 393-7795. Note this location is closed.
How can I order from Wendy's on my mobile device?
You can order Wendy's through their mobile app available at https://apps.apple.com/us/app/wendys/id540518599 or via https://order.wendys.com and the mobile app link https://m-wendys.app.link/l6I2YpOzMMb.
What are some fast food restaurant options near this Wendy's location?
Nearby fast food restaurants include another Wendy's, Arby's, and A&W Restaurant, offering customers several dining alternatives around Auburn Hills.
Are there nearby retail stores close to this Wendy's location for shopping after a meal?
Yes, nearby retail stores include Ethan Allen, Bob's Discount Furniture, Famous Footwear, Best Buy, and Pandora Jewelry, among others, providing great shopping opportunities near the area.
What nearby services can help customers access or navigate the area around Wendy's?
Nearby services such as Comerica Bank, Staples Print & Marketing Services, and Discount Tire Store offer banking, printing, and automotive assistance, which may be useful for visitors to the area.