Many customers praised the subs for their fresh ingredients and delicious bread, particularly the Godfather sandwich.
Service Issues
Numerous reviews highlighted slow service and disorganization, with long wait times for orders and incorrect sandwich preparations.
Customer Experience
Mixed feedback on customer service; while some staff were noted as friendly and accommodating, others were described as rude and unhelpful.
Consistency
Several customers expressed disappointment in the inconsistency of food quality and portion sizes compared to previous visits before the reopening.
Management Response
Some reviews indicated a lack of effective management, with complaints about handling customer issues and order mistakes.
LR
Laura Robberts
2 days ago
5.0
I had family in town, so we ordered DeBella's subs. The subs were all tasty and fresh. We also ordered 2 kid's meals. They LOVED them. I had never ordered a kid's meals before. I really liked that they came with a drink and a cookie, and applesauce. And a coloring page! Such a deal.
We also ordered a gluten free sub, made to order. Grateful that there is a GF bun. Thank you so much!
RH
Russell Hill
Nov 12, 2025
4.0
The sandwich wasn't bad, Philly cheese steak, but I would try something else if I go back.
DF
Dion Finleyjr
Nov 11, 2025
1.0
I love this place been going here for years the best sub place in Michigan by far I was in couple weeks ago ordered a large sub got a medium instead I took it to go didn't realize I didn't get the size I paid for till I got where I was going there was other subs on the order as well but last couple years this place hasn't been that great it's not the food it's the staff so I paid 16 dollars for a 12 dollar sub there's been other mistakes the past couple times I've been there I'm not sure if I'm gonna be coming in that much anymore
JR
J Ron
Nov 2, 2025
1.0
Used to be my favorite cheese steak before they halved the amount of meat they put on it.
BG
Barbara Gronas
Oct 27, 2025
5.0
Today I picked up a sub at the store in ann arbor and it was the best ever sub they ever made me. It was to perfection with the toppings and made so perfectly. The girl who checked out my online order was so upbeat and chipper and had the best personality that I have not seen in a long time and it was so nice to see so many employees who really care about what they do and care about the quality they are putting into the products. Great job done with every one there. You all made my day.
What are the regular operating hours for DiBella's Subs?
DiBella's Subs is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Does DiBella's Subs offer delivery and takeout services?
Yes, DiBella's Subs provides both takeout and delivery options for customer convenience.
Where is DiBella's Subs located in Ann Arbor?
DiBella's Subs is located at 904 W. Eisenhower Parkway, Ann Arbor, MI 48103, USA.
Does DiBella's Subs have a menu available online?
Yes, you can view the full menu at https://www.dibellas.com/menu.
Is DiBella's Subs suitable for families with children?
Yes, DiBella's Subs welcomes children and offers a children's menu as well.
Does DiBella's Subs serve vegetarian options?
Yes, they serve vegetarian dishes to accommodate different dietary preferences.
Are reservations accepted at DiBella's Subs?
No, DiBella's Subs does not accept or require reservations.
Is DiBella's Subs wheelchair accessible?
Yes, DiBella's Subs has a wheelchair accessible entrance to accommodate all customers.
Are there places nearby DiBella's Subs where I could shop for furniture after grabbing a sub?
Yes, Bob's Discount Furniture and Mattress Store is near DiBella's Subs, making it convenient to shop for furniture after your meal.
What nearby beauty and spa options are available around DiBella's Subs?
Several beauty salons and spas such as SalonCentric, Hands Down Nail Studio, Heyday Ann Arbor, and The Jessa Salon and Spa are close to DiBella's Subs for those interested in pampering themselves after dining.
Are there family-friendly recreational options near DiBella's Subs?
Yes, Big Blue Swim School is nearby, offering swimming lessons and gym facilities which could be a great activity before or after enjoying a meal at DiBella's Subs.