Many customers expressed disappointment with the declining quality of food, citing issues like insufficient ingredients and poorly made sandwiches.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved order issues.
Consistency
Customers noted a lack of consistency in food preparation and service, with several mentioning that their orders were incorrect or incomplete.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items, indicating that there are still positive experiences to be had.
ND
Noir Dahl
6 days ago
5.0
Very pleasant to walk into fast and attentive service
CD
Christy Dykins
Dec 21, 2025
1.0
Husband just brought home 4 large subs and they are a gross mess. My dogwood is wilted lettuce, a clump of meat with burnt cheese holding it together and wet spicy mustard soaked bread. $15 and inedible. If they weren't closed right now I'd be driving it back for a refund. This used to be my favorite sandwich shop. I can find scraps of food in a dumpster that looks better than this. What a disappointment.
JH
James Hudgins
Dec 13, 2025
1.0
Order my food online and the driver cancels my order 10 minutes before delivery. Now I have to make phone calls and explain my situation to get my money back. I will never spend another penny at Dibella's. They basically said another driver took your food. Clown show 🤡
EM
Evangelina Marshall
Dec 4, 2025
5.0
Love, love, love DeBells's Subs! I often travel, and whenever I visit Ann Arbor, MI, stopping here for a GodFather Sub with spicy Aole is a highlight—absolutely the best!
GA
Gunwalls Archie
Dec 3, 2025
2.0
Quality continues to decline while prices keep rising. Just my opinion; but all the Sub places are starting to taste the same these days. Charge the maximum, deliver the minimum.
What are the regular operating hours for DiBella's Subs?
DiBella's Subs is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Does DiBella's Subs offer delivery and takeout services?
Yes, DiBella's Subs provides both takeout and delivery options for customer convenience.
Where is DiBella's Subs located in Ann Arbor?
DiBella's Subs is located at 904 W. Eisenhower Parkway, Ann Arbor, MI 48103, USA.
Does DiBella's Subs have a menu available online?
Yes, you can view the full menu at https://www.dibellas.com/menu.
Is DiBella's Subs suitable for families with children?
Yes, DiBella's Subs welcomes children and offers a children's menu as well.
Does DiBella's Subs serve vegetarian options?
Yes, they serve vegetarian dishes to accommodate different dietary preferences.
Are reservations accepted at DiBella's Subs?
No, DiBella's Subs does not accept or require reservations.
Is DiBella's Subs wheelchair accessible?
Yes, DiBella's Subs has a wheelchair accessible entrance to accommodate all customers.
Are there places nearby DiBella's Subs where I could shop for furniture after grabbing a sub?
Yes, Bob's Discount Furniture and Mattress Store is near DiBella's Subs, making it convenient to shop for furniture after your meal.
What nearby beauty and spa options are available around DiBella's Subs?
Several beauty salons and spas such as SalonCentric, Hands Down Nail Studio, Heyday Ann Arbor, and The Jessa Salon and Spa are close to DiBella's Subs for those interested in pampering themselves after dining.
Are there family-friendly recreational options near DiBella's Subs?
Yes, Big Blue Swim School is nearby, offering swimming lessons and gym facilities which could be a great activity before or after enjoying a meal at DiBella's Subs.